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One of the things that businesses like is support for their products. Since most Linux distributions are not backed by any one company, it is difficult to find support for Linux. This might be one reason many businesses resist migration to Linux. However, Novell has announced that they will be offering not only support for their SUSE Linux Enterprise Server line, but will offer training on it as well. How's that for a great offering?
Excerpt:
"With this new offering, Novell? solution provider partners, the company's primary channel to the mid-market, can now deliver a comprehensive Linux solution, including 24x7 support and online assistance to their customers. Unlike other Linux distributors, Novell is the only company to provide free training as part of a complete solution. With this offering, customers can get the best engineered Linux in the market as well as the training needed to effectively implement and maintain their environment. Backed by one of the largest Linux technical support teams in the industry, customers gain all the core services they need to leverage Linux in a simple, supported package. "
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