Article

Problem

The GroupWise Client for Linux gets a "not accepting jobs" error when trying to print to CUPS printers.

Java looks for libcups.so. This is usually a symlink to the current version (libcups.so.2), but on systems without a developer package it may not exist.

Solution

Locate the CUPS library on your system and create a symbolic link.

Example:

cd /usr/lib
ln -s libcups.so.2 libcups.so

Environment factors:

- SLED 10 SP1
- Sun Java JRE v1.5, 1.6
- GroupWise Client v7 for Linux
- CUPS v1.2/1.3