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Accessing eGuide from the BlackBerry Browser
Problem
When trying to access eGuide from the BlackBerry Browser, you are presented with a WML exception as the BlackBerry gets identified as a WAP/WML browser.
Solution
Modify the eguide.cfg file to add the BlackBerry User Agent and force it to use text/html content instead of defaulting to WML.
Example
In order to complete this, you must edit the User Agent section in the eguide.cfg file. Below is an example of a User Agent that is defined by default in the eguide.cfg file.
Templates.UserAgent.3.id=*ProxiNet* Templates.UserAgent.3.interface=simple
This above statement is pointing to a "template interface=simple" which, if you look further down in the configuration file, forces the content to be displayed as text/html.
Templates.Interface.4.id=simple Templates.Interface.4.contentType=text/html
If you copy the above User Agent values and modify them to detect the BlackBerry Browser it will allow the BlackBerry to render the page in HTML correctly.
For example:
Templates.UserAgent.3.id=*ProxiNet* Templates.UserAgent.3.interface=simple Templates.UserAgent.4.id=*BlackBerry* Templates.UserAgent.4.interface=simple
You will need to increment the number after UserAgent. to identify this as a seperate User Agent. After doing this you will need to restart Apache/Tomcat in order have eGuide read the new configuration file.
Note: Any help or links to how to locate the eguide.cfg on Netware vs Linux and a link to restarting Apache on Netware/Linux would be appreciated!
Environment
This was tested against eGuide 2.1.x running on OES SP1, but it should also work with eGuide running on any OS platform.
Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).
It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.
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