Book Page
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Module 1: Getting to Know Novell
This module will help you learn about the Novell strategy, and our focus on cross-platform solutions that bring choice and flexibility to your customers. You will also learn how to use the Novell solution-selling process to provide business solutions to your customers as well as how to sell Novell products under our licensing program.
- Study Guide PDF (~813K .PDF file)
- Presentation PDF (~2.1M .PDF file)
- Real, Win, Worth Worksheet (~ 30K .SXC file)
- Activity Worksheet (~ 49K .PDF file)
Module 2: Server and Data Center Solutions for the Open Enterprise
This module shows you how and why businesses are shifting to open source solutions and why the best of those solutions come from Novell. With critical incentives like inherent security, mainframe—grade performance on x86 servers, and a common code base from desktop to data center, it's easy to see why significantly lower software cost is not the only advantage to using Linux. Now, Novell gives you the ideal solutions to address the growing interest your customers have in open source computing—or to generate new interest in customers who are tired or wary of being locked into all-or-nothing infrastructures. See what Novell Linux solutions can do for your customers—not just as superior products themselves, but also because of how well they work and play with existing and alternative solutions.
Module 3: Productivity Solutions for the Workgroup
With Vista and Office 2007 looming large in the budgets of so many of your customers, this timely module gives you insight into a viable alternative for customers who don't want to pay for a Microsoft upgrade that could become costlier than most migrations. Even for those who do want to make these latest upgrades, most don't understand the financial traps they're falling into. Novell Workgroup solutions give you an excellent opportunity to bring up some alternatives, including options that leverage your customers' existing investments. This module will show you how to build workgroup productivity solutions that make the most of what most of your customers need: strong desktop and collaboration solutions, as well as network services that support the needs of "knowledge workers" in the office and on the road. With Novell, interoperability is always the key that enables strong multi-source and multiplatform environments. Here, we show you how to leverage those advantages in cost and interoperability to your customers' benefit—and yours.
Module 4: IT Tools for Systems and Resource Management
IT service needs are converging. It's no longer adequate to simply manage desktops. Now, security, regulatory challenges and process management must be integrated into the picture. This module will show you how it can be done—with a lot less pain than most customers would expect. In this module, we show you new and exciting ZENworks solutions that directly address Windows upgrades and migrations, that give customers management control over data centers, and, of course, all the standard miracles of management provided in the ZENworks Suite, so customers can apply Novell ZENworks to increase security with centralized IT control over users and objects on the network—including desktops, servers, handhelds, and more.
Module 5: The Foundation To Identity And Security Management Solutions
Learn how Novell Identity and Security solutions provide fine-grained control on user identity and for automating the provisioning process for increased efficiency and greater security. We'll show you how identities can be leveraged for identity-based management, provisioning, online access and even storage. In this module, you'll learn how to provide comprehensive, identity-driven security and access control for your customers, whether their users need to access critical resources in the office or over the Web. Catch the vision on how you can help your customers increase operational efficiency and reduce costs, and align identity and security solutions with vital business goals like auditing and compliance.
Module 6: Partnerships and Tools
This module shows you how to leverage the PartnerNet program and how to make the most of its tools, training and interactive ecosystem to boost your opportunities for profit. It also gives you insight into the partnerships that Novell has made to boost the effectiveness and reach of its products—something your customers may want to know.
Appendix A: Novell Workgroup Solutions MoneyMakers
Quick-reference sales tips for key Novell Workgroup products are collected here. Use these two-page reminders to help you determine the opportunity, respond with a Novell solution, overcome objections, and find additional resources.
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