Welcome to Cool Solutions

Association of Support Professionals looking for Boston Area Speaker

Here's an interesting opportunity for you to get involved in a prestigious event, and share your insights as a member of our Novell communities. Check it out, and see if it's a good fit for you. We'd love to have Cool Solutions and NUI members explain exactly why you participate, share your tips, tools, and articles, attend (or run) NUI chapter meetings, and help other users around the world. We have the best, most supportive people in the world right here, and it would be fun to hear you explain why you do what you do.

Call for Speakers

We're putting together a conference program for an Oct. 7 event outside of Boston on the "Voice of the Customer," and I'm looking for a speaker--preferably from outside Novell itself--to offer a perspective on what really motivates community members to invest serious time and energy into supporting a company.

This is *not* a Novell-specific event--our audience consists primarily of service and support managers from software and related technology companies. We're expecting about 120 people, and we have an early look at the event on our Web site.

This is the second year we've run this event, incidentally. We also run a series of breakfast roundtables, described elsewhere on the site.

We're flexible about the format: The session could be structured as an interactive panel, a short talk, or a full presentation, depending on the focus and the speaker. We don't expect our speakers to travel any great distance, so any prospects should be local (Eastern Mass.--Southern NH).

If you are interested, please email Jeffrey Tarter, executive director of the Association of Support Professionals.