Technical Tip

zwetr's picture

Grey windows with GroupWise Linux client on OpenSuse 10.3 and other Linux distros.

Author Info

3 June 2008 - 2:13pm
Submitted by: zwetr

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By Ruud van der Zwet

When you have installed the GroupWise Linux client on OpenSuse 10.3 you could have a problem with displaying the GroupWise client. GroupWise starts but you only see a grey window.

When you start GroupWise Linux client (/opt/novell/groupwise/client/bin/groupwise) with the following parameters this problem is fixed.

Parameters:
-jvm=-Dawt.toolkit=sun.awt.motif.MToolkit

This has something to do Java, I don't know what exactly, but it helped me.


Author Info

3 June 2008 - 2:13pm
Submitted by: zwetr




User Comments

change jre path

Submitted by mwilmsen on 4 June 2008 - 1:06am.

Hi,

You can also change the jre that is used.
In /opt/novell/groupwise/client rename the jre to jre.old
and make a symbolic link named jre to /etc/alternative/jre/
That did the trick for me.

Greeting,

Michael

Hi, doesnt help for me.

Submitted by aschneck on 13 July 2008 - 2:36am.

Hi, doesnt help for me. Running opensuse11 64 Bit on a T61 Notebook, still get a grey window and locking up groupwise if opening a mail. Also disabled desktop effects, still doesnt work.
Axel

zwetr's picture

Have not test OpenSuse 11 yet.

Submitted by zwetr on 23 July 2008 - 4:52am.

Have you installed gtk and glib?

I will test OpenSuse 11 as soon as I can.

regards

Ruud van der Zwet

yes, both are installed

Submitted by aschneck on 25 July 2008 - 1:58pm.

yes, both are installed

found one issue

Submitted by dhill-novell on 29 July 2008 - 5:57am.

I have configured as the above and found that internal emails open no problem in quickview. But if I open an external email then groupwise hangs.

Now sure why, maybe a thread dump will help.

Sorry, I'm not sure what do

Submitted by aschneck on 30 July 2008 - 1:50am.

Sorry, I'm not sure what do you mean with

>Now sure why, maybe a thread dump will help.
??
regards,
Axel

same issue with openSUSE11 and GWclient7.0.3

Submitted by jensonc on 1 August 2008 - 11:40am.

I changed the groupwise startup script like aforementioned, and I also have the external mail problem. I can click through all of my mail from my internal co-workers quite fast, but as soon as I click on one message from an external source, the client locks up. I then have to do a ps aux and kill the PID for gw.

Anyone make any headway on this issue yet? Web access for groupwise is fine for now, but I'd really like to get the client working again (as I'm sure you all would)

One thing to note, I just re-installed openSuSe11 yesterday, as my previous build of it would no longer boot after an upgrade to KDE4.1. But before I reinstalled, groupwise client was working PERFECTLY. For as long as I had suse11 installed (over 6 weeks I'd say). So I'm wondering if there is an update that I installed with this newest build of my laptop that is causing the conflicts with groupwise client. Maybe it's the new KDE? (I've always had desktop effects disabled, btw)

Thoughts?

OpenSuse 11 and GW client 7.0.3

Submitted by Francois (not verified) on 1 September 2008 - 10:26pm.

I've got exactly the same issue than jensonc (works fine for internal mail but not for external mail). Oblige to kill the PID also to restart the client. It is a fresh OpenSuse 11 (no re-installation) with all updates applied...
My feeling is that the problem should have something to do with the viewer (OutSide In ?)...

you have to install gtk+

Submitted by Anonymous on 4 September 2008 - 8:22am.

you have to install gtk+ 32bit

--wheeler

gtk+ does not exist on opensuse 11

Submitted by anonymous (not verified) on 8 September 2008 - 6:35am.

maybe gtk 32bit??

Hi,

Submitted by anonymous (not verified) on 7 September 2008 - 12:26pm.

Hi,
thanks a lot, that's working. I installed gtk+ in addition to already installed gtk2
Now, as soon as disabling desktop effects the groupwise client will work.
Axel

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