Many customers get to BrainShare to learn about the Novell products, BrainShare however isn't just about Novell educating it's customers it's also about customers educating Novell. For many of the Novell employees it's a perfect opportunity to get feedback on things they have been working with, talking to people in the lab or during a session does give a huge amount of info for us at Novell as well.
The Birds of a Feather (BOF) sessions at BrainShare are a special type of sessions where we've got open discussions about certain topics. The idea behind these sessions is to have customers share their thoughts and experiences on certain topics, with this customers can learn from each other but at the same time these sessions are a great opportunity for us at Novell to gather some info on customer experiences and expectations. This year I'm moderating three different BOF sessions, “ZENworks in a WAN environment” (BOF140), “Architecting and Scaling your ZENworks solution” (BOF142) and “Tips and Tricks on Application Packaging” (BOF240). These sessions will be a great learning experience for me as well, having people discuss issues involved with WAN links and scalability just at the time that we are working on our new generation ZENworks will give me some great info that I can take with me and feed back to the test-teams that do scalability tests.
Looking forward to Share some Brain next week :-)