Since becoming the GroupWise Product Manager I have spent some time investigating the integration of GroupWise with various CRM systems. A couple of weeks ago Omni-TS announced SugarCRM integrations - SugarCRM is a very popular open source CRM system. It seems to be a very complete solution that does some smart things without your users needing to either install anything, or even think about the CRM system - a lot of the data is sucked over automatically. The question is which one should be next? There is a survey on coolsolutions that we would love all of you with a CRM need to fill in - this will help Novell and Omni to target where to go next.