End-User Computing

Field Memo: Windows 7 ZENworks Slides

rbartsch — Thu, 26 Nov 2009 19:24:36 -0700

Quick Reminder: Field Memo items are also posted on the End-User Computing Partner Enablement Resources page where you can find everything you need to be enabled on selling End-User Computing Solutions!

Slides: Novell ZENworks - Ready For Windows 7
These slides are based on a webcast Grant Ho, Sr. Solutions Marketing Manager for Endpoint Management, delivered last week in the Americas.

The presentation contains key materials to:

help the sales force position ZENworks in a Windows 7 conversation,
communicate the key value of ZAM, ZCM, and ZAV (what Grant calls the ZENworks Trifecta) as they specifically apply to a Windows 7 migration,
and reinforce key points around our differentiation and cost savings over the competition.

With our strong Endpoint Management emphasis to enable our customers to get to Windows 7, be sure to look through these and incorporate them into your customer conversations.

Your Time Investment: (26 slides)
Localized: No

Good Selling,

The End-User Computing Enablement Team

EUC Enablement Resources:
Enablement Wiki
PartnerNet Community
PartnerNet Enablement Central
SalesTalk Endpoint Mgmt
SalesTalk Collaboration

Solution Provider

20TEN Launch Videos for Partners

jdragoon — Wed, 18 Nov 2009 00:00:00 -0700

With our 2010 fiscal year underway, I am more excited than ever for what I am sure will be a fantastic year for our partner community and Novell.

To get the year off to a great start, now is an excellent opportunity for us to unite around a common set of goals and objectives for 2010 that will ensure our mutual success.

To that end, I would like to extend to you a very special invitation to join our second-annual virtual company launch on November 18, 2009. It is extremely important to me, and the entire Novell Executive Leadership Team, that we provide the same information to you, real–time, that we are sharing with our Novell employees.

The goal of this global virtual event is to provide you with key company updates and all the latest resources that will help make your Novell business successful in the coming year.

2010 Launch Overview

Novell Strategy - Ron Hovsepian, CEO
CTO Outlook - Jeff Jaffe, CTO
Partnering Update & Novell Marketing Update- John Dragoon, CMO & Channel Chief
Solution Focus Area Updates: Data-Center, End-User Computing, Identity & Security - Business Unit Presidents

I encourage you to watch each of these virtual launch sessions, they all contain valuable information. And make sure you spend some time exploring and learning from the additional resources provided. Again, you will be able to access the 2010 Launch site and see all these sessions on November 18, 2009.

By taking pride in what we can achieve together, we can make a difference. Let's make it happen, and let's make IT work as one together in 2010!

Success through partnership,

John Dragoon
Senior Vice President
Chief Marketing Officer and
Channel Chief

Bid Management

What does interoperability mean for you?

kreichert — Tue, 17 Nov 2009 15:30:47 -0700

You may have, and should have, noticed about Novell using the term interoperability a few times.

Wikipedia refers to interoperability as „the ability of diverse systems and organizations to work together„ This became one of Novell's key strategies in the past.
And many of Novell's applications already fit into this strategy. While some of them are already following this strategy path, others are still being developed and extended that way.
One of the products which has taken a great step forward in terms of interoperability is the Open Enterpriser Server. Especially Service Pack 1 of the Open Enterprise Server bought us a new technology called Domain Services for Windows.
Like almost no other feature this demonstrates how interoperability can look like.
With the Domain Services we provide Active Directory Services in an Linux environment, Windows environment or even in a mixed environment. We allow seamless authentication for desktops, applications and services.

For more information about Domain Services for Windows check this link:
http://www.novell.com/products/openenterpriseserve...

While many customers looked at this cool piece of technology, they quickly came up with use cases for it.

One of these often requested use cases was to leverage Domain Services with Citrix XenDesktop, that only supported Active Directory for authentication.
But recently Citrix and Novell worked together to provide our customers the support they have asked for.

Citrix posted their support statement here:
http://support.citrix.com/article/CTX123281

Novell does not formally list supported applications that leverage Open Enterprise Features, but in fact we do support them. Citrix solutions like XenDesktop is one of them.

However to properly setup XenDesktop with Domain Services you need some extra steps when installing XenDesktop or reconfigure the services on the Windows side.
One of the Citrix System Engineers created a simple nifty utility to help Administrators with that configuration which can also be done using just the Windows server registry.

You can find the tool and some additional setup informations here:
http://community.citrix.com/display/ocb/2009/11/07...

While this is a first step, we are currently engaging other major 3rd party vendors for support statements and certifications of Domain Services.

If you wish to see specific support for other solutions then let us know. We might not be able to chase down all of them at once but we would like to know which ones are your preferred vendors.

End-User Computing

BrainShare 2010 Partner Promotions!

dlythgoe — Mon, 16 Nov 2009 09:49:43 -0700

I received an email this last week from GroupLink about a promotion they are doing around their products and BrainShare 2010. I thought it would be a great idea to collect all of these promotions and post them together in a single place. A blog seems like the perfect medium!

I only have this one promotion right now, but I am sure there are several others that will be made available. Please send them to me or post in this blog's comment section so that everyone can see what is available.

Of course, we want everyone to come to BrainShare and get the very most out of this technical conference. There are many new changes to BrainShare this year and a few throwbacks from previous conferences. I am very excited about seeing all of our customers, partners and friends. We want everyone who wants to come to be there. I hope that a few of these types of promotions/contests/giveaways/discounts will enable all of you to be there.

GroupLink

We at GroupLink would really like to do all that we can to ensure that BrainShare 10 is a great event! We would love to have as many people attend as possible. To help this happen, we have created a great promotion and detailed it on Novell Cool Solutions. http://www.grouplink.net/redir.asp?id=2009111101

The first 30 people who purchase GroupLink's everything HelpDesk, before the end of this year, and mention this email will receive a free BrainShare pass!*

Contact:
Casey Trujillo
Sales Manager, everything HelpDesk, the Novell Integrated Help Desk
GroupLink Corporation
Novell Silver Partner for 15 years
801‑335‑0708

*For new customers only. Minimum purchase of 3 user licenses, cannot be combined with other offers.

Workgroup Cool Solutions

Field Memo: Updated Collaboration Customer Slides

rbartsch — Mon, 16 Nov 2009 03:07:18 -0700

Slides: FY2010 Collaboration Customer Deck
These slides bring together the whole collaboration story for 2010. Contains:

Collaboration Trends and Challenges
The 3 solution capabilities: Personal and Team Productivity, Collaboration Data Management, NetWare Server Consolidation on Linux
A couple of slides on each product within each of the 3 capabilities
A script in the notes of each slide!

Your Time Investment: (46 slides)
Localized: No

Good Selling,

The End-User Computing Enablement Team

Partners, visit our Wiki where you can find everything you need to be enabled on selling End-User Computing Solutions!

EUC Enablement Resources:
Enablement Wiki
PartnerNet Community
PartnerNet Enablement Central
SalesTalk Endpoint Mgmt
SalesTalk Collaboration

End-User Computing

Field Memo: Updated Endpoint Management Customer Slides

rbartsch — Sun, 15 Nov 2009 21:03:03 -0700

Slides: FY2010 Endpoint Management Customer Deck
You're going to like this update from Grant Ho. It contains some of the familiar slides as well as:

simplified public past-to-future roadmap
ZCM competitive cost comparison
Endpoint Management partners
recent customer successes - not just USA

Your Time Investment: (38 slides)
Localized: No

Good Selling,

The End-User Computing Enablement Team

Partners, visit our Wiki where you can find everything you need to be enabled on selling End-User Computing Solutions!

EUC Enablement Resources:
Enablement Wiki
PartnerNet Community
PartnerNet Enablement Central
SalesTalk Endpoint Mgmt
SalesTalk Collaboration

End-User Computing

Field Memo: Customer-Facing Video About Managing Endpoints

rbartsch — Fri, 13 Nov 2009 01:42:36 -0700

Video: Tips for Managing and Securing Endpoints in the Enterprise
In this video Grant Ho tells the viewer how his or her organization can be leaner, meaner, and greener by clearly describing the three capabilities of Novell Endpoint Management:

Manage and Optimize
Track
Secure

Send the link for this video to a customer that hasn't yet experienced ZENworks. Chances are, one of these capabilities addresses a current pain.

Your Time Investment: (6:16 video)
Localized: No

Good Selling,

The End-User Computing Enablement Team

Partners, visit our Wiki where you can find everything you need to be enabled on selling End-User Computing Solutions!

EUC Enablement Resources:
Enablement Wiki
PartnerNet Community
PartnerNet Enablement Central
SalesTalk Endpoint Mgmt
SalesTalk Collaboration

End-User Computing

Open Enterprise Server 2 SP2 Now Available, & Other News

KariWoolf — Thu, 12 Nov 2009 10:02:37 -0700

Novell Open Enterprise Server 2 SP2 Now Available

Novell is pleased to announce the general availability of Novell Open Enterprise Server 2 Support Pack 2 (SP2). The latest release includes a number of product quality enhancements, as well as opening the door to the new capabilities described below:

Auditing files in NSS on Linux is now possible with Novell Sentinel
FTP gateway for remote server access
Integrated migration tools enhanced for easier upgrades from NetWare

With NetWare reaching the end of general support in March of 2010, you should be making plans to upgrade now. With Novell Open Enterprise Server 2 SP2, there's every reason to be confident in doing so. Entitled customers can download the product here. Additional information is available on the product home page. Finally, for upgrade-related offers and programs, click here.

Open Enterprise Server and SUSE Linux Enterprise Server Compatibility

Please note that Open Enterprise Server 2 SP2 is compatible with SUSE Linux Enterprise Server 10 SP3. Open Enterprise Server customers with the new support pack are free to deploy SUSE Linux Enterprise Server 10 SP3. Open Enterprise Server customers who do not have the latest support pack should NOT deploy SUSE Linux Enterprise Server 10 SP3. Intelligence has been built into the installation process to warn Open Enterprise Server customers if they are trying to deploy an unsupported SUSE Linux Enterprise Server service pack. If you see any of these screen shots DO NOT proceed with the installation.

Screen Shots:

Click to view.

Citrix Statement of Support for Domain Services for Windows

This week, Citrix posted an official statement of support for Domain Services for Windows. This statement means XenDesktop 3 and 4 customers can leverage Domain Services for Windows to reduce costs and increase productivity through Windows server consolidation. This is a key validation point for our technology and something many of you will be interested to know. In addition, a Citrix Sales Engineer has created a tool that helps you set up XenDesktop in a Domain Services for Windows environment. The tool is available here.

Workgroup Cool Solutions

Novell Demo Systems, In Your Ears!

cneal-novell — Fri, 06 Nov 2009 02:21:46 -0700

Reading all this Novell news making your eyes sore? Then use your ears for a change and check out Novell SalesTalk and Novell OpenAudio.

This week there are two new podcasts in which Chris Neal talks about recent changes and enhancements to the Novell Demo Systems. Listen in to hear what the Demo Systems Novell provides can do for you, and hear about cool upcoming features such as the Demo Dashboard.

If you want to get the gist in a short, bite-sized 5 minutes listen to this Novell Salestalk interview http://is.gd/4NWp4

For those of you who want more detail check out the full, more technical interview on Novell OpenAudio http://is.gd/4OFj4

As usual, feedback to demosystems@novell.com , or you can follow @novelldemo on Twitter.

Cool Solutions

Novell Demo Systems adds Twitter to communication channels

cneal-novell — Thu, 05 Nov 2009 03:32:21 -0700

The Demo Systems team has added to its social media participation by getting a Twitter account. If you're a Twitter user please follow @novelldemo to get the latest demo news and views faster.

If you don't yet have a Twitter account setting one up is really easy. You can find our profile at http://www.novell.com/novelldemo .

While we're on the subject now is probably a good time to summarise the various communication channels we use, so that you know how to receive our news updates, ask us questions, and give us feedback on how we're doing.

Primary support channel is via the Novell Support Forums
http://forums.novell.com/novell-product-support-fo...

General questions and comments can be sent to us direct via email: demosystems@novell.com

Our Facebook page is at http://www.facebook.com/novelldemosystems . Become a fan!

Finally -- and for Novell employees only -- our internal mailing list: utopia@lists.novell.com

We get lonely when you don't talk to us. Get in touch!

Chris

Cool Solutions