Blog Entry

Submitted by polo_marquez70 on 4 February 2009 - 1:19pm.

Regards,

We are using ZCM since it came out. And we expierenced some big problems that Novell already resolved.

But for us is important that Novell consider some aspect that could make this Software even more competitive:

1. Mac integration (Administration, imaging, control and even Windows PC remote control through Mac)
2. Live Activity Monitor so you can see activities on a group of computers (example classroom)

Maybe Novell is planning to do it, but I'm not aware of it. It would be great to have news of future developments

Submitted by vsayfullin on 4 February 2009 - 2:26pm.

Good job! Many thanks!

WBR,
Vitaliy Sayfullin

Submitted by mpciicm on 4 February 2009 - 4:33pm.

This requirement has been there since ZfD6....? Novell have never officially commented on whether this is going to happen. Shame? OSX is here to stay and is gaining ground on the market at a phenominal pace! Most educational establishment have an increasing Mac community and no easy way of managing it.... definitely a missed opportunity in my eyes? Furthermore being the Desktop Infrastructure Manager for Europes largest University, it saddens me that Novell continue to ignore our plea's.... Not only for this requirement but answers to other product enhancements such as site to site migration and content resitory exportation tools!

If we ever get an answer to these questions i believe it will be a miracle.... this product is great! But could be a true market leader!

Chris

Submitted by sfaber on 5 February 2009 - 1:13pm.

I cannot give an official response to the Mac integration with ZCM. The most I could probably get away with telling you is that the Mac discussion has been happening. I can tell you that Mac integration was not really a part of the product requirements with ZENworks Desktop Management and prior releases. As you may be aware, any company evaluating software enhancements must prioritize, weigh and carefully consider the cost and return on investment. Agreed, the Mac presence is growing and represents and opportunity.

Please know that pleas for Novell to consider software enhancements NEVER ignored, we ALWAYS value customer input. In fact, the ZENworks support team is one of the best at reviewing Requests for Enhancements and passing them on to our Product Management team to be prioritized into our "backlog."

Many Novell customers have been pleasantly surprised when their request for enhancement turns into reality. It will never get there unless we know about it though. Here's the tool that will allow your voice to be heard:

http://support.novell.com/enhancement/index.html?s...

Thanks for your input and best wishes.

Steve