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Viewing Properties of a GroupWise Message prompts user to install GW}00001.TMP
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Environment:
Novell GroupWise 7
Novell GroupWise 8
Novell GroupWise 8 Hot Patch 1
Problem:
When attempting to see the properties of a GroupWise message you are prompted to download the file GW}00001.TMP
Solution:
This is related to an issue with Microsoft XML.
A few ways to resolve the issue:
- Register MSXML4 DLL: run regsvr32 c:\windows\system32\msxml4.dll
- Install MSXML 4.0 SP2
http://www.microsoft.com/downloads/details.aspx?di... - If you’re deploying GroupWise with ZEN, update the GroupWise MSI to install the redistributable MSXML4 SP2.
- Using Admin Studio editor open the GroupWise MSI
- Under Redistributables select MSXML4 SP2 for XP and 2k if needed.
- Save your MSI
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User Comments
Nice, but wrong ;-)
Submitted by ukdtom on 19 March 2009 - 10:04pm.
The reason is, that the GroupWise.msi for some reason doesn't install the MSXML on some workstations :-(
Simply run the file named \client\win32\msxml.msi
If you are deploying using Zen, make this file a dependency, instead of messing with the actual MSI file
And note, that if talking about GW8, W2K is not supported
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I know MSXML is not
Submitted by johnso_j on 31 March 2009 - 12:14pm.
I know MSXML is not installed it is because inside the MSI it is not selected as a redistributable. Why would I want to create another application object or add a script to the object when I can just fix the issue?
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View files
Submitted by ptenhoopen on 27 March 2009 - 11:09am.
This happened to us after upgrading to 8.0.0 HP1 from 7.0.3 HP1. This only affected version 7 clients. I solved it by creating a new \ofviews\win folder for the PO, starting with the view files from version 7's SDD and overlaying the files from the 8 SDD.
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Anti-Virus Software Deleting Views
Submitted by jsepanik on 6 April 2009 - 7:37am.
We had the same problem. We found that several view files were missing. For some reason our AV software was identifying them as viruses and removing them. We used ZEN to restore any missing files, and the problem was fixed. We reconfigured the AV system not to scan the view files and the problem has not returned.
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System Restore
Submitted by louwrie on 20 April 2009 - 4:18am.
I have tried registering XML (as in option 1 above) once before. It only worked for a day or so and the problem returned. I then disabled Windows XP System Restore and then fixed the problem again. This time it stayed fixed.
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Might be the local profile
Submitted by avanrav on 8 October 2009 - 1:17pm.
I had this problem mysteriously crop up on just one machine. Tried the above solutions but no luck. I renamed the users profile and let workstation manager create a new profile and this solved the problem.
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