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One Mouse Click to Proxy to Someone's Email

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13 October 2009 - 4:17pm
Submitted by: soundsolutionsinc

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  • Just do a Tools/Find and check the other user's account in the proxy list and uncheck all others.
  • Then select mail and Received. Click OK to execute the Find.
  • When you get the results, click File and Save as Folder and save it somewhere in the cabinet with a name like PROXY BOSS emails.
  • Then right click the big Nav bar up top that lists Home|Mailbox|Calendar and choose customize NAV bar.
  • Find the folder you just created and place a check mark by it and click OK.

This will put a shortcut to that folder on the NAV bar to the supervisor's email account.

This works with GroupWise 7.03 and up.


Author Info

13 October 2009 - 4:17pm
Submitted by: soundsolutionsinc




User Comments

dzanre's picture

Parts work for all

Submitted by dzanre on 13 October 2009 - 4:57pm.

Most of this post will work for all version of GroupWise. You can simply make the search folder and have it as a "folder" which still can serve as a "one click" solution. Only GroupWise 7 and above will have the Nav bar to add it to for the last steps of the solution.

Thanks for posting this :)

Danita

Does this work on the MAC client too?

Submitted by dominicus on 15 October 2009 - 1:19am.

I cannot find any options in the find window to proxy user.
I think this is only a WINDOWS solution! or....?
Am I missing something?

Sincerely,

DB

Cool post!

Submitted by ad1az on 15 October 2009 - 7:16am.

Very Creative!
Thx

dzanre's picture

Mac/Linux Workaround

Submitted by dzanre on 15 October 2009 - 8:02am.

Dominicus - while it is correct that you cannot set this up from a Mac, if you have access to a Windows client you can create the folder in Windows, and then it functions quite properly in the Mac/Linux client!

Danita

All Folders Displayed

Submitted by PTSaputo on 15 October 2009 - 11:06am.

Unfortunately, the find folder includes all folders on the proxied mailbox, including Trash. To be useful it needs to only find mail in the Mailbox folder.

Or did I miss something?

dzanre's picture

Can't Limit Folders

Submitted by dzanre on 16 October 2009 - 7:56am.

PTSaputo,

You are correct - you do not have the ability in the proxied mailbox to choose the folders for the search. You can choose whether you want to see sent, received, etc., but not the folders.

Danita

Folders

Submitted by gburg on 16 October 2009 - 9:20am.

I think it can be possible to add a column to the Find view "folder" so that it is possible to see in which folder which item is.

Can't Limit Folders

Submitted by PTSaputo on 16 October 2009 - 10:44am.

gburg,

No, the Folder name which appears is the name of the proxied user.

Can limit to unread items

Submitted by aaronm04 on 29 October 2009 - 9:02am.

You might not be able to specify the folder, but you *can* filter out unread items. I realize the limitations of this, but it's better than looking at all of it. Just change the properties of the search folder. I should note that this only seems available in the Windows client, though the results, once set, are visible in the XPlat client.

In the search folder properties, click the Find tab and Advanced Find button. There should already be a Mail and Received filter there. Click the 'End' and change it to 'And'. In the drop-down, select 'Item Status' (use the All Fields button if necessary). Then click the '=' (Includes) and change it to '"! Does Not Include." In the Item Status drop-down, select "Read." Click OK all the way out and now your folder will show only unread items which, in many cases, are only in the Mailbox folder.

Again, It's not perfect, but it's an improvement.

Aaron

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