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ZPM License failing to verify in ZCC?
Had an issue where my ZCC Configuration for Patch Management Licenses kept indicating "License Expired".
- ZCM Primary Servers - Windows 2003 Server
- ZCM Database - Oracle 10g on a SUN system
Finally support got a hold of Patchlink developer and they gave a series of commands that were keeping the system "Verify License" option from working.
- Make note of ZPM licensing information (or screenshot page)
NOTE: You will lose all the information on the license page. - Have Oracle DBA run commands;
Delete from License;
Delete from LicenseList;
Commit; - Go to <Zenworks_home>/conf folder
- Locate zpm.lic file, save a backup of this file, and then delete zpm.lic file.
- Go the License Page and make sure the page has no data
- Enter the license key details(saved in step 1, since we deleted it in the first step).
- Validate license key again
"Verify License" information should properly connect and verify.
These commands are probably similar to what you would need for an SQL database with the same issue.
Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).
It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.
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