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ZENworks Diagnostics Center

(View Disclaimer)

license: 
Freeware
Editor's Note: This is now a supported part of ZENworks Configuration Management. Future releases will be at: http://download.novell.com/patch/finder

Introduction

ZENworks Diagnostic Center (ZDC) performs a series of diagnostic tests on ZCM Primary Servers and determines the state of the Primary Servers and the Management zone. Currently, ZDC provides the following three verifiers:

  • ZENworks System Files Verifier: This verifier verifies the existence and consistency of critical system files required by ZENworks Configuration Management.
  • ZENworks Database Schema Verifier: This verifier validates the correctness of the schema (tables, indexes, database procedures, etc) of the database used by ZENworks Configuration Management.
  • ZENworks Content Verifier: This verifier validates the existence and consistency of the contents hosted on the current Primary Server.

Some of the verifiers compare the baseline data that is collected from known good deployments with the data of the deployment whose health has to be determined. The baseline data for each release of ZCM from version 10.2.0 onwards will be published by Novell.

Downloading and Extracting ZDC on the Primary Server

a) On the Primary Server, download the attached “zdc_0.5_beta.zip” and extract it to a temporary folder. Assume that you extracted the zip file to $ZDC_HOME
b) Depending upon the ZENworks 10 Configuration Management version that has been currently deployed on the Primary Server, download the appropriate ZDC file that contains the baseline data to the “$ZDC_HOME/data” folder.

Running ZDC

a) At Primary Server's command prompt, go to the $ZDC_HOME folder.
b) Run the appropriate command:

On Windows: 
'zdc.bat verify -b <path of the ZDC file>'
On Linux:
'bash zdc verify -b <path of the ZDC file>'
For example,
zdc.bat verify -b C:\zdc\data\zcm_10_2_0.zdc

ZDC will run the diagnostic tests and generate the reports in the HTML format at the “$ZDC_HOME/reports/<date_time>” folder. If any inconsistency is found, it will be indicated on the screen and the details will be available in the reports. To view the reports, open “index.html” from the report folder. The complete log of the diagnostic tests is stored in “$ZDC_HOME/logs/<date_time>.log”.

Note: This is the beta version of the tool. It might report false inconsistencies, especially for ZENworks system files, which may not necessarily indicate an actual problem.

With Contributions From

  • P Silpa - Lead Test Engineer, Novell, Inc.
  • Deepthi Lakshmi - Test Engineer, Novell, Inc.
  • Lakshmi R - Lead Technical Writer, Novell, Inc.
  • Divya T - Dev Engineer, Novell, Inc.

Attachment Detail

File name: zdc_0.5_beta_20100113.zip
MD5: 049e465c89934a70886600821f30bd5f
SHA-1: e9b7f48851ca37e5c22f565da0fd08aa00ad914a

File name: zdc_zcm_10.2.0.zip
MD5: c55063885ef63093eb3d4ccc644e5e2e
SHA-1: 41c19d2d103fdc84e5533887028a0242c2ba1b6f

File name: zdc_zcm_10.2.1.zip
MD5: 1c69ae67c7b04f60568e89e470101184
SHA-1: 6d986d89ddf8b4c2ccd9cdfd358b84f1ae7dc299

File name: zdc_zcm_10.2.2.zip
MD5: 8ed85d0ba8422e2e80b5226c264e8677
SHA-1: 5b26adfe0bb1b20508d0184c2aed6d6f62829b20

Files updated on August 04, 2010
----------------------------------------------

File name: zdc_0.6_20100804.zip
Description: ZDC tool updated to version 0.6
MD5: F242E2D2BC8C3730CF92012A9965C033
SHA-1: E184130B6EC1D54BAB38A9E40024F3710DA01A8E

File name: zdc_zcm_10.3.0_zdcv0.6_0.zip
Description: Baseline pattern file for ZCM 10.3.0 (to be used with ZDC 0.6)
MD5: C72F7B8BB4575BA728A9244DAF4835AF
SHA-1: 70921D8851C21A1384FB7915AAE2F24D9C743FEE

Updated

File name: zdc_zcm_10.3.1_zdcv0.6_0.zip
Description: Baseline pattern file for ZCM 10.3.1 (to be used with ZDC 0.6)
MD5: 71C8570D039548B9B869015637074CD8
SHA-1: 8303B36F2ED0335F91078A0A773014BD208C4D6C

AttachmentSize
zdc_0.5_beta_20100113.zip8 MB
zdc_zcm_10.2.0.zip1.93 MB
zdc_zcm_10.2.1.zip1.94 MB
zdc_zcm_10.2.2.zip1.94 MB
zdc_0.6_20100804.zip6.53 MB
zdc_zcm_10.3.0_zdcv0.6_0.zip2.02 MB
zdc_zcm_10.3.1_zdcv0.6_0.zip2 MB

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.




User Comments

GERWIL's picture

ZCM Diagnostic tool

Submitted by GERWIL on 9 February 2010 - 7:36pm.

Great tool. Only found 3 file inconsistency’s - where I'd changed the log levels . Very reassuring in the current ZCM environment .

More development with it please.

Cheers

Magic31's picture

Wow, Just the kind of tool I was looking for!

Submitted by Magic31 on 10 February 2010 - 1:52pm.

Stumbled upon this tool... Can't wait to test this tool against one ZCM environment having some small quirks that we are not seeing elsewhere.

As GERWIL commented! Good development & would love to see more diagnostics (also server <> client related), maybe also an option to add a server log parsing function for critical/warning events? :-)

Thanks!
Willem

rpfenninger's picture

Nice tool

Submitted by rpfenninger on 2 March 2010 - 3:26am.

Thank you for posting this nice free diagnostic tool.
Glad to see that the database is fine :)

However, I'm a little bit disappointed that those beta patches from Novell I needed to install are now being marked as incosistent files...

Ok, you mentioned it's a beta.

Cheers

floort's picture

Good tool if it's up to date

Submitted by floort on 13 March 2010 - 3:13am.

It's a nice tool. But when novell brings out an ftf or other update, the tool is not up to date. So indeed the files are incosistent.

I hope the will also bring an updated file out for zdc if there are ftf's out. Or otherwise update the tool more often.

Cheers.

michelle79's picture

MD5 codes don't match?

Submitted by michelle79 on 28 March 2010 - 3:23pm.

I just downloaded the 10.2.1 version to install before upgrading to 10.2.2 however the MD5 checksum doesn't match the one listed above (1c69ae67c7b04f60568e89e470101184). Instead I'm getting B389C723667719134CA41104F31EC08F. I've tried downloading on a couple of computers and clearing cache in case it got corrupted the first time but still getting B389C723667719134CA41104F31EC08F. Can anyone verify this?

Thanks in advance!

jadityakishore's picture

I verified the check-sum

Submitted by jadityakishore on 19 April 2010 - 7:52am.

I verified the check-sum again and I get the same value (1c69ae67c7b04f60568e89e470101184)

rpfenninger's picture

ZDC for ZCM 10.3?

Submitted by rpfenninger on 31 March 2010 - 10:48pm.

When are the ZDC files for ZCM 10.3 to be released?

jadityakishore's picture

ZDC file for 10.3.0 posted

Submitted by jadityakishore on 19 April 2010 - 7:50am.

The post has been updated with the zdc file for ZCM 10.3.0. It can be downloaded from http://www.novell.com/communities/files/zdc_zcm_10....

floort's picture

10.3 ZDC file

Submitted by floort on 19 April 2010 - 8:53am.

Little bit too late :) but the zdc file for 10.3 is here.
But i can't extract the zip file. i get every time the message that the archive is broken.

So for me still no 10.3 check!

jadityakishore's picture

The ZIP file downloaded just

Submitted by jadityakishore on 19 April 2010 - 10:14pm.

The ZIP file downloaded just fine for me. Can you please retry after clearing the cache/or from a different browser?

floort's picture

10.3 ZDC file

Submitted by floort on 20 April 2010 - 9:03am.

Downloading with internet explorer gives me a broken archive. (zip file)
But using Firefox is oke. So if you have problems, use Firefox!

chrisflure's picture

10.3 ZDC file

Submitted by chrisflure on 30 July 2010 - 7:58am.

I confirm as well, just downloaded and tried to extract and the file is corupt.

jadityakishore's picture

ZDC file for 10.3.1 posted

Submitted by jadityakishore on 3 August 2010 - 11:15pm.

The post has been updated with the ZDC version 0.6 and the baseline pattern file for ZCM 10.3.1.

The 10.3.1 pattern must be used with ZDC v 0.6.

Version 0.6 contains few bug fixes and hence can not be used with old pattern files. A new revised baseline pattern file for 10.3.0 is also posted which should be used to validate 10.3.0 zone with ZDC v 0.6.

http://www.novell.com/communities/files/zdc_0.6_20...
http://www.novell.com/communities/files/zdc_zcm_10...
http://www.novell.com/communities/files/zdc_zcm_10...

If your downloads seem to be corrupted, please retry with Firefox or Chrome.

jadityakishore's picture

ZDC tool versions and pattern files (Important)

Submitted by jadityakishore on 11 August 2010 - 9:50am.

There are two versions of ZDC tool available on this page, zdc_0.5_beta_20100113.zip and zdc_0.6_20100804.zip along with pattern files for each ZCM releases.

Version 0.5 has to be used with older ZDC pattern files (zdc_zcm_10.2.0.zip, zdc_zcm_10.2.1.zip and zdc_zcm_10.2.2.zip), while version 0.6 has to be used with newer patterns (zdc_zcm_10.3.0_zdcv0.6_0.zip and zdc_zcm_10.3.1_zdcv0.6.zip).

emerson's picture

Well....

Submitted by emerson on 12 August 2010 - 7:14am.

Just ran it....and,, thanks for posting it, its a SHAME that it's needed.
Would be better if ZenConfMgmg was a working product...

So,, results for me, running on w2k03 servers;
something like 10 files missing;
ad_ff.dll, tsusagexxx.xx,etc...then something like 10-20 extra files found
and something like 20 inconsistent files...

Now what ?
This is with zdc_03 and pattern file 10.3.1.....
Server was 10.2.2 and now updated to 10.3.1
( and off course no updated 10.3.1 clients that can log in )

deanreed's picture

zdc nullpointerexception

Submitted by deanreed on 8 September 2010 - 8:53am.

I get a exception when trying to run zdc.bat on a win2008 server.
I am running as admin in a command window.
Does it use jre_1.6.0.16?
Thanks

vgalino's picture

If i have a mistake on the Database

Submitted by vgalino on 19 November 2010 - 7:14pm.

Its possible to solve the problem automatically with this tool ?. Or i need to contact with Novell

toroberts's picture

The tool is designed to identify inconsistencies...

Submitted by toroberts on 22 November 2010 - 2:32am.

..but it will not fix the problems it detects. You should contact Novell Support if you are unsure how to resolve the error(s) reported.

kellytoby's picture

Well it does solve some of my

Submitted by kellytoby on 2 February 2011 - 3:41pm.

Well it does solve some of my problems so thanks!

abrehmc's picture

ZENworks 11

Submitted by abrehmc on 8 June 2011 - 2:11am.

How are we to ZDC ZENworks 11?

The doc page here only talks about ZENworks 10, although its clearly ZEN 11.
http://www.novell.com/documentation/zenworks11/zen...

The ZENworksDiagnosticCenter.zip file from the ZENworks 11 download page has another version than 0.5 or 0.6. And it carries a data file named: data\zcm_10.3.x.zdc
That will not run on my system...

server/Zenworks-Setup has the exact same file.

Is there a formal ZDC for ZEN 11 somewhere?

DaltonTabainKole's picture

ZCM 11

Submitted by DaltonTabainKole on 24 July 2011 - 8:32am.

Never mind, just figured the "collect" option, thanks!

DaltonTabainKole's picture

ZCM 11 baseline

Submitted by DaltonTabainKole on 24 July 2011 - 8:47am.

Hi abrehmc,

You can generate your own baseline based on a healthy ZCM box.
just run "zdc collect".
I have created my ZCM 11 baseline based on my VM lab, I can provide if you'd like.

Thanks jadityakishore, it's a wonderful tool.

Dalton

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