Welcome to the End-User Computing Community

Recently we released an article about the success LMU Munchen has had with using Novell Vibe OnPrem. If you don't like to read then we have a solution for you. VIDEO!

In this recording, Russ Miller and Shawn Sande of Novell Solution and Product Marketing provide detailed information about new second-half FY11 offers, deal registration rebates, and incentives for the remainder of the year.

Details covered:

• How partners can earn a 25% Deal Registration rebate when upgrading existing Novell ZENworks customers to Novell Endpoint Lifecycle Management Suite (NELMS)
• How partners can earn a 35% Deal Registration rebate when selling NELMS to net-new customers
• How partners can be eligible for a 60 day free trial of the Novell File Management Suite

Read more for the link to this resource.

Randal speaks to Jeff Polomsky of Novell’s Global Sales Enablement about an innovative use of Novell Vibe Cloud. Jeff and team used Vibe to boost the participant-to-participant and participant-to-instructor interaction before, during, and after a week long training event.

Read more for the link to this resource.

OK, now we've got an undeniable trend here. This is the fourth partner we’ve interviewed on SalesTalk that has found the secret to selling Novell Vibe OnPrem. Hear Randal and Tracy talk to Rens Kattenberg of Novell partner, Netflex.

Listen for:

• another quick start implementation approach to ensure adoption and success
• how Netflex replaced their file system with Vibe
• a couple of customer successes including a nice B2B project collaboration solution

Read more for the link to this resource.

If you’re looking to move your endpoints to Windows 7, you can simplify the process and minimize disruptions to your business with a smart strategy, a best practices approach, and the right migration, maintenance, security and service management tools.

Already scheduled an appointment and now you want to modify it? Introducing GroupWise Ascot!

In this 45:23 webcast recording, the End-User Computing Team shared about the newest component of the Novell Endpoint Management solution family, Novell Service Desk.

Based on Information Technology Infrastructure Library (ITIL) best practices, Novell Service Desk can help Novell partners provide high-quality managed services and align customers' IT with the organization's business goals; ultimately increasing customers' profitability and improving productivity and success.

Jacques Sauve of Adaris Technologies, a Novell partner, highlighted the opportunities that Novell Service Desk has provided his firm. Jon Giffard, Novell Product Manager, and Mark Taylor, EUC Channel Lead, will help you understand how Novell Service Desk can assist in establishing best practices for managing incidents and support requests.

You will also learn how to:

• Generate new streams of licensing and support services revenue
• Increase Novell® ZENworks business opportunities
• Expand Managed Services Provider(MSP) - based service desk solutions for Small Medium Enterprises (SME) customers

Read more for the link to this resource.

Novell Vibe Cloud launched today. The End-User Computing Enablement Team now offers two Vibe Cloud groups on which these Field Memos are mirrored.

Read more for the link to this resource.

In this 38:25 webcast recording, Patrick Hynes tells you how to use the end of general support of ZEN 7 as a door opener for discussions about Novell's wholly relevant and deal-winning ZEN 11.

Topics Covered:

• Quick Review Using Photos - Where is Novell in Endpoint Mgmt?
• Farewell to ZENworks 7 - Answering Objections, Opening Doors, New Bundles, Roadmap
• Release the Hounds! - It's Time To Attack, Show Our Pride & Passion, We're Very Competitive
• ZEN Den - Looking Forward

>

Read more for the link to this resource.