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End-User Computing

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Field Memo: ZEN Den webcast featuring ESM Inside Of ZENworks 11

In this 28:57 webcast recording, Bob Reynolds tells you how to make your customers configured & secured with endpoint security management inside of ZENworks 11. Topics covered:

  • Strained Security Personnel?
  • User-Centric Approach
  • Layered Approach
  • Creating Conversations

Read more for the link to this resource.

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Field Memo: EUC Field Webcast featuring Novell Vibe Cloud

In this 53:38 webcast recording, the End-User Computing Team shared about Novell Vibe Cloud, Novell's new vision for enterprise social collaboration!

Offering a combination of real-time co-authoring tools, social messaging, file sharing and synchronization in one secure application, Novell Vibe has everything your customers need to work more efficiently as they embrace collaboration in the cloud. It will also provide many Novell partners with a compelling reason to extend their collaboration business into the cloud, as well as generate ongoing services and subscription renewal revenue streams. You will learn how to position this application in the marketplace and gain an understanding of the impact it can have on productivity.

Upon viewing of this session you will also be prepared to:

  • Identify opportunities in your customers' environments
  • Engage in conversations to highlight the value Novell Vibe Cloud will bring to your customers
  • Develop and deliver a solid, results driven justification of this solution for your customers

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Submitted by: rbartsch on Tue. 03.29.2011
Filed Under: Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners

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Field Memo: "Novell Partner Excited About Service Desk" SalesTalk

Randal speaks to Jacques Sauve, President of Novell Partner Adaris, about Novell Service Desk.

Listen for:

  • why Novell Service Desk has convinced them to get into the Service Desk business
  • how Jacques uses Novell Service Desk to convince customers that ITIL is necessary and doable

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Submitted by: rbartsch on Tue. 03.29.2011
Filed Under: Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners
Product: Service Desk

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Field Memo: Collaboration Connection webcast featuring Data Sync & NotifyMDM

In this two part 57:03 webcast recording, the topics and presenters are:

  • Bryce Romney, Data Sync Product Manager - Connector Marketplace and Chinook features
  • Paul DePond of Notify Technology Corporation - NotifyMDM (Mobile Device Management)
  • Doc Hodges, Novell Demo Systems - New Demo Systems Portal (extra videos are at http://is.gd/s6Szkh)

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Submitted by: rbartsch on Mon. 03.28.2011
Filed Under: Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners
Product: Data Synchronizer

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Field Memo: "Novell Service Desk" SalesTalk

Randal speaks to Jon Giffard, Novell Service Desk Product Manager, about Novell Service Desk.

Listen for:

  • the benefit your ZENworks customers will derive from implementing their free license entitlement to Novell Service Desk for Incident Management
  • upsell opportunities to the bigger edition
  • just a touch of levity

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Field Memo: "Managing Unstructured File Space using Novell File Management Suite" ChalkTalk

Doug Clower shows you how to explain to your customers what Novell File Management Suite does. Learn how to describe to a customer how to manage unstructured file space–on a whiteboard, a napkin, or the back of an envelope using simple diagrams.

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Field Memo: ZEN Den webcast featuring Service Desk for ITIL Service Management

In this 29:55 webcast recording, Rob Kraczek revisits how to sell Novell Service Desk. Topics Covered:

  • What can Novell Service Desk do?
  • Novell Service Desk Editions
  • How do I sell it?

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Submitted by: rbartsch on Wed. 03.16.2011
Filed Under: Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners
Product: Service Desk

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Field Memo: Collaboration Connection webcast featuring Pcounter

In this 45:54 webcast recording, James Machado of A.N.D. Technologies gives an update of the latest version of their Pcounter solution. Pcounter has been available since 1992 and is the leading print/copy auditing and printing/copy control for NetWare and now OES. Not only that but, Pcounter is the only solution that is integrated into iManager. Listen to find out more about the extremely popular printing and copy add-on to OES. James' topics include:

  • What is Pcounter?
  • How to work with the folks at Pcounter
  • How to displace Windows Server with OES if a customer is serious about print job tracking

Read more for the link to this resource.

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dlythgoe's picture
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GroupWise: Novell Data Synchronizer Mobility Pack 1.1 Ships!

Novell has released 'Chinook', the code name for the Novell Data Synchronizer Mobility Pack 1.1! It is now available for immediate download....

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New to Novell? Get Started with a Sales Guide

Novell newbies, your sales guides are here!

Submitted by: gwhitaker on Tue. 03.01.2011
Filed Under: Solution Provider, Identity and Security, End-User Computing, Data Center

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The acceptable face of technology – ITSM Service Catalog

Organizations would rather chew their own legs off than hear about technology.
This should not really come as a surprise to anyone involved in I.T; the organizations we all work for don’t care about technology or how it works. They do care that email works 24×7, that documents can be printed, internet access works. Do they care that the company uses OSPF to route IP packets? Or that applications run on virtualised servers? The NAS has 10TB of storage? In a word, No.

Here’s a test to prove my point. Next time you see some one else in the organization who is not in I.T, engage them in a conversation about the differences between IPv4 and IPv6. See how long it is before they either run away or eye glaze becomes apparent.

Let's not talk technology to the organization. Let's use terms that are meaningful for all such as ‘Email’, ‘Printing’, ‘Internet access’ etc.. Let's present technology in an acceptable, understood way. Let's talk Services.

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Field Memo: "Data Synchronizer Mobility Pack 1.1 Update" SalesTalk

Randal speaks to Bryce Romney, Data Synchronizer Product Manager, about the upcoming update to the Data Sync Mobility Pack.

Listen for:

  • the benefit your customers will derive from implementing this free entitlement to GW, Teaming, and Novell Vibe OnPrem
  • upsell opportunities to additional connectors
  • the Connector Marketplace that offers customers and partners a hub for the Data Sync connector ecosystem

Read more for the link to this resource.

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Field Memo: Addressing Customer Questions re Attachmate Commitment to GroupWise

This document establishes Attachmate's support for the GroupWise product line, as well as seven key reasons that maintaining a GroupWise investment is a smart, strategic and long-term choice.

Additional guidance about addressing customer questions and the link to this resource are available upon login.

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Submitted by: rbartsch on Wed. 02.23.2011
Filed Under: Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners
Product: GroupWise

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GroupWise: Europe Vibe Tour

Join Novell and Open Horizons for 1, 2 or even 3 events focused on Novell Vibe OnPrem (formerly Novell Teaming).

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Field Memo: BigFix competitive info now available

This document is an appendix to the Exploring the Competitive Strengths of Novell ZENworks 11 Technical White Paper. Key strengths over BigFix are listed in this brief.

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Field Memo: Collaboration Connection webcast featuring Omni Riva & eControl

In this 55:00 webcast recording, Aldo Zanoni, CEO & Managing Director of Omni Technology Solutions, provided an update on Omni TS’s innovative e-Control and Riva products for both managing GroupWise in a cross-platform environment and for integrating GroupWise into a variety of CRM and other systems.

Read more for the link to this resource.

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