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If you are an independent hardware or software vendor, check here for content that will help you stay current with Novell's offerings for you.

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Field Memo: ZEN Den webcast featuring Positioning ZAV In The Marketplace

In this webcast recording, Pat Nurre describes how to sell ZENworks Application Virtualization. A good discussion ensues. Pat covers:

  • What is application virtualization?
  • How can ZAV be of value?
  • What are the opportunities for ZAV in the marketplace?
  • Demonstration

Read more for the link to this resource.

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Field Memo: Endpoint Lifecycle Management Suite sales guide now available

A new sales guide is now available for Novell Endpoint Lifecycle Management Suite.

This product sales guide uses the Solution Selling PPVVC methodology to describe how and why to sell the suite. That might be Greek to you if you're a Novell partner, but trust us, putting it in the PPVVC context will help you:

  • Understand the target customers for the suite and their typical problems/pains
  • Learn the best ways to access power
  • Create a shared vision of success
  • Develop and justify the value of the suite
  • Influence and control the sales process

    Read more for the link to this resource.

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Field Memo: Collaboration Connection webcast featuring Vibe OnPrem

In this webcast recording, Tracy Smith discusses Vibe, which is the new name for Novell Teaming and Pulse. Tracy covers the new versions of these onprem and cloud solutions and their roadmap.

Read more for the link to this resource.

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Submitted by: rbartsch on Fri. 01.07.2011
Filed Under: Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners
Product: Vibe

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Field Memo: "Selling Successful Upgrades From NetWare to OES Linux" SalesTalk

In this SalesTalk podcast, Martin Weiss, Glen Davis, and Randal talk with Thomas Müller of Novell partner Bechtle about selling successful upgrades from NetWare to OES Linux.

Topics covered:

  • Resources and training that make it easier for Novell partners and customers to transition skills from NetWare to OES
  • Do you need Linux geeks to support OES?
  • What to say to a stalwart NetWare customer
  • OES features that yield more bang for the buck than those of NetWare

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Field Memo: "Maryland Dept of Human Resources Shares Why They Love Novell EUC Solutions" SalesTalk

In this SalesTalk podcast, Patrick Carter of the U.S. state of Maryland’s Dept of Human Resources talks with Randal.

Topics covered:

  • Novell products in use – GroupWise, OES, ZCM, SLES
  • ZCM‘s integrated approach to endpoint management saves time
  • Using Syncsort for backup has made OES a breeze
  • GW 8 has more than doubled the mailbox to administrator ratio
  • Sees Conferencing as an extension to their extensive use of Novell Messenger
  • Excited about Vibe Cloud for real time co-editing to get tasks done more quickly

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Field Memo: "ZCM Architecture Improves ZEN Performance, Says IT Architect Of Irish Energy Company" SalesTalk

In this SalesTalk podcast, Randal talks to Paul Boland, IT architect of Novell customer Bord na Móna. Bord na Móna is Ireland’s leading environmentally responsible integrated utility service provider. Topics covered:

  • BNM initially considers Novell solutions to problems because of the reliability of Novell products
  • They migrate acquired companies from competitors’ products to Novell’s
  • ZCM architecture and satellite servers have improved ZEN performance since migrating from ZEN 7
  • GroupWise, OES, ZCM, Identity Manager, Clustering, Windows 7 migration, ZAV

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Field Memo: ZEN Den webcast featuring Selling Service Desk

In this webcast recording, Rob Kraczek describes how to sell Novell Service Desk. Rob covers:

  • What is Novell Service Desk?
  • Novell Service Desk High Level Capabilities
  • Comparison to Traditional Help Desks
  • Editions
  • Value Prop
  • Opportunity Assessment
  • Qualifying Questions
  • Sales Resources

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Submitted by: rbartsch on Wed. 12.15.2010
Filed Under: Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners
Product: Service Desk

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Field Memo: "EUC Field Webcast featuring Vibe OnPrem" Recording

Novell Vibe has arrived, and Novell Vibe OnPrem 3 is available now. The End-User Computing Enablement Team held this webcast to help you learn about this next step in bringing Social Team Collaboration to the Enterprise. During this one-hour webinar recording, you will learn where this release fits in the market place, gain a better understanding of who cares about what it offers, the impact it can have on their effectiveness and productivity, and learn about the new capabilities being delivered in this release. At the end of this session you will be better prepared to:

  • Identify Opportunities in your customer environments
  • Have credible conversations with your customers about their needs
  • Articulate a Vision of how this solution will address their challenges
  • Build a solid, results driven justification of your solution.

Read more for the link to this resource.

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Submitted by: rbartsch on Fri. 12.10.2010
Filed Under: Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners
Product: Vibe

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I See Your 10 and Raise You 4 . . . . .

Top 10 IT Predictions for 2011 Prevail - Here are a Few More Controversial Topics - ITIL Wane, Sourcing Options, Management License Models

Tis the season for Vegas, gambling and the Gartner Data Center Conference and thus many top 10 Predictions for the coming year. I'm not a gambler, take these as you may, but for those who know me might say she might just have a bit of challenge the status quo in her and a knack for blowing things up from time to time. As a bit of a researcher of the IT management industry, these are just my musings to add to recent flurry of top 10 lists from my friends on WorkloadIQ and Baseline that sparked my imagination of further possibilities. Here goes, a tad controversial, I welcome the discussion! :-)

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Field Memo: Collaboration Connection webcast featuring GW & Data Sync Roadmaps

In this webcast recording Alex Evans, GroupWise Product Manager, reviews the GroupWise & Data Synchronizer roadmaps. You've been hearing a lot about Ascot and Windermere. Get the details on these and their target release dates. Alex's demo of Ascot is not in the .m4a file. It's in a separate download.

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Novell Vibe OnPrem 3 Releases!

Novell has released the latest installment of the Novell Vibe OnPrem product. This is version 3, code named Durango, and formally known as ‘Novell Teaming’.

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Field Memo: ZEN Den webcast featuring 2010 Year in Review and 2011 Outlook ‑ Including New Bundles!

In this ZEN Den, Patrick Hynes provided a review of Endpoint Management in 2010 and an engaging look at the opportunity ahead of us in 2011. Patrick covers:

  • Business Imperatives
  • Success in 2010
  • Customer Success
  • Leading Capabilities
  • ZENworks Product Portfolio
  • Differentiators
  • Analyst Recognition
  • Press Mentions
  • Vision
  • 2010 Demand Generation Highlights
  • Looking ahead...

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Reminder - Collaboration Connection Call Today

We'll review the GroupWise roadmap. You've been hearing a lot about Ascot and Windemere. Get the details on these and their target release dates.

Time:
3:00 p.m.-4:00 eastern (2:00 p.m. central, 1:00 p.m. mountain, 12:00 noon pacific)

Login for access details.

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Submitted by: rbartsch on Mon. 12.06.2010
Filed Under: Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners
Product: GroupWise

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Field Memo: "Great Integration of SecureLogin and ZESM at Armed Forces Bank" SalesTalk

In this SalesTalk podcast, Randal Bartsch visits with Pete Green (Novell TSS Endpoint Management) and Scott Kelly (Armed Forces Bank) about how Armed Forces Bank integrates ZENworks Endpoint Security Management and SecureLogin for safe harbor encryption. Scott also praises encryption key mgmt and password mgmt of ZESM, quarantining, and immediate policy-based lockdown.

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GroupWise: Novell Data Synchronizer Mobility Pack – Update 2

Today Novell released the second update to the ActiveSync Mobility solution for GroupWise. Check out the details on new features and bug fixes.

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Field Memo: Collaboration Connection webcast featuring OES Roadmap

Glen Davis provided an update on the OES roadmap. It was recently dramatically revised to get customers onto a SLES 11 platform sooner. As well, find out about exciting new file services that will be previewed in the next release. Agenda:

  • OES2 Overview
  • ISV & IHV Ecosystem
  • OES2 SP3
  • Roadmap Summary

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Accidental Cloud Leader - Stealth Cloud Followers - Which Cloud is your IT On?

Are you leading your organizations cloud roll-out or are you reacting to it? It is happening, better to lead than follow!

The WorkloadIQ post and the article Richard references on the Stealth Cloud from a CIO article reminds me of a previous artilce about the Accidental Cloud Leader from a Networkworld article. Both of these articles point to the cloud is coming, the choice facing IT organizations is whether to lead, control costs, mitigate risk, deliver quality service and manage costs or to follow with rising costs, reactive IT, high risk and poor service quality. Richard hits the nail on the head, IT is traditionally change averse and insecure with the concept of outsourcing services. Technology is evolving faster and faster and the very organization that should adopt, deploy and lead with technology continues to lag.

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GroupWise: Learn how to Upgrade from the Expert!

Some real world upgrade scenarios documented by Ed Hanley - Senior Architect for Novell Services.

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Field Memo: "Novell Endpoint Lifecycle Management Suite" Data Sheet

Data Sheet: Novell Endpoint Lifecycle Management Suite (2 pages)

We rarely send out Field Memos on documents that are posted for direct customer downloading. However, Data Sheets are such an excellent resource for you to use in your sales meetings, we just had to let you know.

Data Sheets are 2 pages and contain just the main facts. When you're at the stage of a product discussion, use them as a guide. Hand them over as a leave-behind.

This particular Data Sheet is about a new bundle which brings together everything you need for efficient, automated endpoint lifecycle management into one convenient, fully integrated suite of products.

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Novell Agrees to be Acquired by Attachmate Corporation

We believe this transaction is great news for our partners and customers

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Submitted by: ntroia on Sun. 11.21.2010
Filed Under: Solution Provider, Technology Partners

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