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I am out of touch.
I'm embarrassed to find that I haven't made a customer visit in more than one year. Spending time at customer sites is invaluable in helping us to develop products, programs and materials that are useful to existing and prospective customers. Walking through your department, watching the activity levels, getting a sense of your job-related pains and successes. That kind of input makes a huge impact in the life of a product marketer. BrainShare is a great place for me to get to talk to many of you, but those hallway conversations only tell part of the story.
So I'm looking for a ride-along. Spending a day in your life. Auditing your worksteams like a college kid interested in the subject matter, but not willing to risk a grade. That means helping you change printer cartridges, leaning over your shoulder while you change user information (I'll respect your personal space, don't worry), seeing you juggle all the things admins do, whatever. I'll bring donuts for your department and spring for lunch.
I've decided to go straight to the source, instead of going through the sales team. Let me know if any of you can host me for a day. You can comment below or email me at sophia.germanides@novell.com. I hope to hear from you soon.
Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).
It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.
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visits
Submitted by kennonk on 29 August 2011 - 11:44am.
Don't feel bad, I havent seen or heard from anyone at Novell for a year and we spend 6-figures annually on your software. So it's not just you.
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Come to (Northwest) Florida
Submitted by jlodom on 30 August 2011 - 5:32am.
Dear Sophia,
I have sent you an e-mail inviting you to spend a day or two with us here at the School District of Escambia County in Pensacola, FL. We run almost every product Novell makes at roughly 60 sites and have a variety of workflows.
Johnnie Odom
Network Services
School District of Escambia County
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