With the Sugar 4.5 CRM product, users are given enhanced functionality including personalized views, internationalization and support for Microsoft (News - Alert) Windows Server products with easy drag and drop capabilities that allow for more accurate scheduling and forecasting.
For more information, on the Product of the Year award, see the complete article at:
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It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.