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Solving Notes Driver Error "Operation stopped at your request"

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5 September 2007 - 8:38am
Submitted by: pnuffer

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Problem

When running the Notes Driver on a Windows machine, every now and then the driver stops working and the following error appears: "ID = 4005. Message: Notes error: Operation stopped at your request". Connection to the necessary Notes databases is lost, causing the driver to stop working. Shutting down the driver and restarting the driver does not alleviate the problem, as the driver will no longer make a proper connection to the necessary Notes databases. Shutting down the remote loader and retarting it and the driver does alleviate the problem, until it occurs again. How can I solve this unexpected Notes driver connection problem?

Solution

This error message is not rare for Domino/Notes systems, but it is often misleading. In connection with the Notes driver, the error can be caused when a user logs off from the Windows workstation, and running the driver via Remote Loader as a service. To fix this problem, ensure the Windows OS environment has the NOTESNTSERVICE=1 environment variable appropriately set (see TID 10075627).

The following links to IBM and Microsoft support knowledge bases may also provide information and assistance:

http://www-1.ibm.com/support/docview.wss?uid=swg21087879

http://support.microsoft.com/kb/324705#appliesto


Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.



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