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Filtered by: Service Desk
3003
Customer success with Novell Service Desk
In the United Kingdom, Oxleas NHS Foundation Trust was struggling with an overly complex helpdesk management solution, and wanted an easy-to-use solution that could integrate seamlessly with its existing infrastructure. Novell Service Desk allowed the Trust to rationalise and automate its technical support, improving efficiency and reducing expenses.
Submitted by: blartfast on Mon. 10.10.2011
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, End-User Computing, Novell Service Desk Cool Solutions
Topic: Success Stories
Product: Service Desk
2812
0
Apache secure frontend for Service Desk
How To: Use Apache to serve SSL to your Customers / Users while connecting non-SSL to your Service Desk.
Submitted by: dbenjamin on Wed. 10.05.2011
Filed Under:
Collaboration Cool Solutions, Cool Solutions, Novell Service Desk Cool Solutions
Topic: Apache, Browsers, Proxy, Secure Access, Tips for Administrators
Product: Linux, Service Desk
21303
8
Novell Service Desk v6.5 also brings with it a new deployment option; the virtual appliance
Along with a host of new features and capabilities, Novell Service Desk v6.5 also brings with it a new deployment option; the virtual appliance.
The virtual appliance can be deployed in under 3 minutes in a typical VMware environment which is just enough time to brew a decent cup of tea.
Read on to see how to do this ( the appliance, not the tea brewing ).
Submitted by: blartfast on Mon. 09.26.2011
Filed Under:
ZENworks Cool Solutions, Cool Solutions, Cool Blogs: Official Novell Bloggers, End-User Computing, Novell Service Desk Cool Solutions
Topic: Announcements, virtual appliances
Product: Service Desk
3374
0
Getting started with the Bundle management features in Novell Service Desk 6.5
Novell Service Desk 6.5 brings with it a host of new and exciting features. One of these is the ability to leverage the capabilities of Novell ZENworks Configuration Management bundles from within Novell Service Desks web console. This article shows you how to get NSD and ZCM talking to each other so that you can start using bundle management from within NSD.
Submitted by: blartfast on Wed. 09.21.2011
Filed Under:
ZENworks Cool Solutions, Cool Solutions, Cool Blogs: Official Novell Bloggers, End-User Computing
Topic: General
Product: Service Desk
2411
0
【Access Governance Suite】NetIQ Ranked a Leader in The Forrester Wave™ report, Role Management and Access Recertification.
こんにちは。
今日は、NetIQ Ranked a Leader in Role Management and Access Recertification by Independent Research Firm | NetIQ のプレスリリースに関してお知らせします。
Submitted by: kimimasa on Thu. 09.08.2011
Filed Under:
Identity & Security Management Cool Solutions, Cool Solutions, Identity and Security
Topic: Identity & Security Management
Product: Service Desk
3536
0
Novell Service Desk v6.5
What’s new
Version 6.5 includes refinement and expansion of existing application functionality, while also incorporating numerous new features and Customer requests. The following is a summary of the updated and new functionality.
Submitted by: blartfast on Thu. 09.08.2011
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, End-User Computing, Novell Service Desk Cool Solutions
Topic: Announcements
Product: Service Desk
0