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Filtered by: Service Desk
2337
Field Memo: "Improving I.T.'s Integration with the Rest of the Organization Using Novell Service Desk" ChalkTalk
Jon Giffard, Product Manager for Novell Service Desk, shows you how to explain the value of Novell Service Desk to your customers. Learn how to describe to a customer how to improve I.T.’s integration with the rest of the organization – on a whiteboard, a napkin, or the back of an envelope using simple diagrams.
Read more for the link to this resource.
Submitted by: rbartsch on Mon. 02.14.2011
Filed Under:
Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners
Product: Service Desk
4196
0
Field Memo: Get Sales Enablement Resources Delivered By RSS
If you're an RSS junkie, then you might want to check this out.
Novell Global Sales Enablement has long offered the SalesTalk podcast source with its various RSS feeds.
We've recently built a couple of other sources:
- Novell in Hand serves up publicly-accessible sales enablement information. On NIH you'll find ChalkTalk videos and short demo videos. So far.
- Novell in the Know serves up limited-access sales enablement information. For NITK you'll need an RSS reader that can handle secure RSS feeds...and you'll need your www.novell.com username and password. On it you'll find most of the other resources that we love to bring to Novell partner and Novell employee sales people.
Submitted by: rbartsch on Fri. 02.11.2011
Filed Under:
Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners
Product: Conferencing, Data Synchronizer, File Management Suite, File Reporter, GroupWise, iFolder, NetWare, Open Enterprise Server, Open Workgroup Suite, Service Desk, Storage Manager, Vibe, ZENworks, ZENworks Application Virtualization, ZENworks Asset Management, ZENworks Configuration Management, ZENworks Endpoint Security Management, ZENworks Linux Management, ZENworks Network Access Control, ZENworks Patch Management
6237
0
Novell Service Desk
Submitted by: cgacesa on Fri. 12.17.2010
Filed Under:
Great Demo!
Topic: Partner Enablement, Utopia
Product: Service Desk
2355
0
Field Memo: ZEN Den webcast featuring Selling Service Desk
In this webcast recording, Rob Kraczek describes how to sell Novell Service Desk. Rob covers:
- What is Novell Service Desk?
- Novell Service Desk High Level Capabilities
- Comparison to Traditional Help Desks
- Editions
- Value Prop
- Opportunity Assessment
- Qualifying Questions
- Sales Resources
Read more for the link to this resource.
Submitted by: rbartsch on Wed. 12.15.2010
Filed Under:
Solution Provider, Technology Partners, End-User Computing
Topic: Partner Enablement, Partners
Product: Service Desk
5866
0
Novell Service Desk for ITIL Service Management and ITIL v3 processes
Novell Service Desk for ITIL Service Management provides service organizations all they need to adopt a lifecycle approach to service management, irrespective of their current level of service maturity, available resources and capability. Such capacity guarantees organizations control over their ITIL adoption process, whether they choose to use internally trained staff or outsource to industry specialists for their ITIL implementation.
Submitted by: blartfast on Mon. 11.29.2010
Filed Under:
Cool Solutions, Novell Service Desk Cool Solutions
Product: Service Desk
3485
0
Novell Service Desk + iPad Promotion
Novell Service Desk has been released, and we think it's so cool we're giving away iPads!
Submitted by: AdarisTechnologies on Mon. 11.29.2010
Filed Under:
Cool Solutions, Novell Service Desk Cool Solutions
Topic: Announcements
Product: Service Desk, ZENworks
0