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This document describes how to handle two problems that are experienced by some people trying to install or upgrade SUSE Linux. Regular postings to SUSE support forums show that these problems are fairly common. Bill Wayson explains what the problems are and how to fix them.

In Linux and Unix, history can come back to haunt you. Find out why and what you can do about it, in this tip from Novell's Aaron Burgemeister.

Heads Up: Check out the newest addition to Novell Cool Solutions -- Cool Blogs. Written by key Novell personnel who are responsible for creating, supporting, and marketing Novell's products, these Cool Blogs will be an unprecedented opportunity for you to get the inside scoop on this technology. If you use Novell in your desktop or datacenter, you need to check this out.

News and info about the Request An App Survey sponsored by Novell.

If you know someone who is interested in upgrading their systems to Linux, this lxer.com thread may be of interest. A user named sharkscott decided to jump from Windows to Linux cold turkey. This thread outlines his experiences.

Many small businesses and startups don't have the resources that the big companies have, like a dedicated receptionist or a 24/7 call centre. But with the help of some technology and good taste you can get a long way to help your (potential) customers when you are out of the office.