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System Update - or System Upset?

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15 November 2007 - 7:13am
Submitted by: spond

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OK, our hands are up - mistakes were made, the guilty have been punished, etc...

Those of you who are running ZENworks 10 Configuration Management, especially if you are on the first web download version, 10.0.0, probably have noticed that we made an update to 10.0.1 (the so-called "Media Release", the one you can now download from http://download.novell.com) available via the System Update function... and then we took away the System Update version. Some of you who managed to download the System Update (oh all right, many of you) have probably experienced certain "issues" with server performance since the end of Daylight Saving Time. Well the two things are related, of course. Under certain circumstances, namely if time is set into the past as happened at the end of October in the most of the United States, it triggered a bug - this made the System Update queue go into a mode that couldn't have been more manic if it had just come from the rest room sniffing very strangely). If you're suffering from this, then why didn't you come to the Support Forums - we'd have told you how to fix it! If you didn't get to see this, then take a look at TID 3389520 where we have offered a very quick and easy workaround.

Meanwhile, we're working on fixing this issue so that it won't reoccur, and trying to get this update re-published as soon as possible: I don't have a date at this time, "when it's ready" I think is the watchword.. I'll post here as soon as I have any more news.




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Grant Ballard's picture

I love the comparison

Submitted by Grant Ballard (not verified) on 16 November 2007 - 9:10am.

I love the comparison between system update and my Senator (Larry Craig). hehehe.

Shaun Pond's picture

What do I, a Brit, know of

Submitted by Shaun Pond (not verified) on 16 November 2007 - 3:56pm.

What do I, a Brit, know of your politics? :) Any resemblance, etc., etc.

John's picture

The download for 10.0.0.1

Submitted by John (not verified) on 22 November 2007 - 8:17pm.

The download for 10.0.0.1 dated 4th Oct 2007 is still available.
I thought you were saying you took it away.

Shaun Pond's picture

Are you referring to the ISO

Submitted by Shaun Pond (not verified) on 23 November 2007 - 4:51am.

Are you referring to the ISO for 10.0.1 or the upgrade via System Update? The ISO is still available, but that can't be used to update an existing server. As for the System Update, if you have already downloaded it, you will still have it, but you shouldn't find it available as a new download...

John's picture

Are you saying the system

Submitted by John (not verified) on 25 November 2007 - 6:30pm.

Are you saying the system update to 10.0.1 is different to the ISO 10.0.1 or is the fault in how the update works as opposed to installing from scratch using the iso?

Shaun Pond's picture

The latter: it's a problem

Submitted by Shaun Pond (not verified) on 25 November 2007 - 11:34pm.

The latter: it's a problem with how the System Update is applied.

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