Download your free pre-populated 30 day download http://www.grouplink.net/redir.asp?id=20080728 of the everything HelpDesk and receive the following benefits:
- Tie into your LDAP to pull user information straight into their help desk request
- Post help desk tickets as appointments straight into your GroupWise calendar
- Take incoming GroupWise emails sent to your mailbox and automatically have help desk tickets created
For more information contact Casey at 801-335-0708 or email us at firstname.lastname@example.org.
"… You will not regret a single moment of having this software. The fact that it integrates with Novell technology is OUTSTANDING. The reporting features are excellent."
-Tom H., IT Director, Campbellsport School District
Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).
It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.