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I couldn't resist this opportunity to discuss high availability, speed to root cause, speed to restoration, security and mission critical services. We sit on the eve of the largest single sporting event that comes around only every 4 years and the recent headlines are, "Twitter Down 2012:  Service Out for Users Throughout the World". I scratched my head wondering how this would look on the London skyline, literally as the London Eye conveys the Sentiment with Twitter as the gauge of status with color and intensity for all to see?

IT Transformation is and has been a hot topic for >20 years. Wow!

Just back from the Gartner IOM conference and recharged with all the IT Transformation talk that is underfoot and success our NetIQ customers experience with our solutions every day.

Operations Center provides several out of the box integrations (Adapters) to third party products. Depending upon the product, the integration is very tightly written to the third party API, utilizes publish/subscribe to minimize network traffic (IE: does not poll), bi-directional (can receive alarm details but also allow operator actions from NOC such as closing an alarm) and several other things such as a topology if one exists in the third party product. These adapters are available to the administrator to point and click and configure and start using quickly.

I live in the Washington, DC metro area, specifically the 51st state – Northern VA or better known as NoVA. Fortunately, I was not affected by the storms and power outages of a couple weeks ago. However, Amazon and their Ashburn data center once again. Once again, many of us social media users found the pain of the outage.

How many outages will occur before plans are put together for better monitoring and DR? One way to look at it is this is their business and livelihood, so DR should be relevant. Another is that many of us use these sites during times of destruction to communicate with the rest of the world, not just for fun or business.

As a marketer and business person, I find it interesting none of these folks have found it a competitive advantage to have the best plan and be alive when their competition is down. However, many are blaming Amazon and leaving for another provider, another provider does not solve the challenge.

With each patch bundle released for Operations Center our focus is on providing fixes for important customer identified bugs. Patch Bundles typically are fixes and from time to time contain enhancements, Patch Bundle 3 contains SEVERAL enhancements.