Filtered Index
Filtered by: Business Service Management
I See Your 10 and Raise You 4 . . . . .
Top 10 IT Predictions for 2011 Prevail - Here are a Few More Controversial Topics - ITIL Wane, Sourcing Options, Management License Models
Tis the season for Vegas, gambling and the Gartner Data Center Conference and thus many top 10 Predictions for the coming year. I'm not a gambler, take these as you may, but for those who know me might say she might just have a bit of challenge the status quo in her and a knack for blowing things up from time to time. As a bit of a researcher of the IT management industry, these are just my musings to add to recent flurry of top 10 lists from my friends on WorkloadIQ and Baseline that sparked my imagination of further possibilities. Here goes, a tad controversial, I welcome the discussion! :-)
Submitted by: mhudnall on Thu. 12.09.2010
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, Cloud, IT Management, Virtualization
Product: Business Service Management
Novell Operations Center 4.7 Patch Bundle released
I am pleased to annouce that the 4.7 Patch Bundle was released this week. The patch bundle contains several fixes...
Submitted by: tisenberg on Fri. 12.03.2010
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center
But who is managing the service provider?
I was talking with a co-worker the other day and we were chatting about Novell Operations Center, specifically Experience Manager (previously known as Business Experience Manager - BEM). We then remembered a story he told me a long time ago that I thought would be interesting to share.
Submitted by: tisenberg on Fri. 12.03.2010
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center
Novell Operations Center – Copy selected item to Clipboard
From time to time we run across situations where the end user needs to grab a piece of information from within Novell Operations Center and add it to an email, a change request or some other application. While Operations Center can be customized to do some of these tasks in a more automated manner, there are some adhoc situations where the user would just like to grab the details and use it.
Submitted by: tisenberg on Wed. 12.01.2010
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center
Accidental Cloud Leader - Stealth Cloud Followers - Which Cloud is your IT On?
Are you leading your organizations cloud roll-out or are you reacting to it? It is happening, better to lead than follow!
The WorkloadIQ post and the article Richard references on the Stealth Cloud from a CIO article reminds me of a previous artilce about the Accidental Cloud Leader from a Networkworld article. Both of these articles point to the cloud is coming, the choice facing IT organizations is whether to lead, control costs, mitigate risk, deliver quality service and manage costs or to follow with rising costs, reactive IT, high risk and poor service quality. Richard hits the nail on the head, IT is traditionally change averse and insecure with the concept of outsourcing services. Technology is evolving faster and faster and the very organization that should adopt, deploy and lead with technology continues to lag.
Submitted by: mhudnall on Mon. 11.29.2010
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Data Center, Cloud Computing Cool Solutions, Business Service Management Cool Solutions
Topic: Business Service Management, Cloud, Intelligent Workload Management, IT Management
Product: Business Service Management
Common Server Management with Novell Operations Center (Part 3 of 3): Controlling State Propagation
In the previous blog(s) I showed an example of how you can automate the building of the server views so they are data driven and self maintaining. The next step is to put the rules in place to control how state (Critical, Major, Minor, etc) are propagated up from the different categories and control how they impact the individual servers.
Submitted by: tisenberg on Fri. 11.19.2010
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center



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