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Filtered by: Business Service Management
1957
Why Service Management?
In my last post, Eat or be Eaten - IT Transformation Underway, I discussed the transformation IT as we know it is undergoing. Last week I had the opportunity to listen to my good friend Eveline Oehrlich of Forrester present Reboot Service Management as hosted by ITSM Academy, confirming many of the discussion points from my previous post and had me thinking about my next series of posts.
Submitted by: mhudnall on Fri. 06.01.2012
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management, IT Management
Product: Business Service Management, Operations Center
2116
0
Eat or be Eaten - IT Transformation Underway
Let's end the week with a little tongue in cheek humor. I started the week on a conference call on Monday and as I was looking out the window, a large bird came swooping past my window to land in a tree overlooking my patio. Curiosity of a Scorpion was getting the best of me to figure out what kind of big bird just landed so close. With a handy pair of binoculars I see it is a fairly large owl, that's kinda cool, but what is it doing. It took a minute or two to discern what exactly it was doing, oh no it's eating a mouse or rat. This provided my quote of the week, "Eat or be Eaten".
Submitted by: mhudnall on Fri. 06.01.2012
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management, IT Management
Product: Business Service Management, Operations Center
2212
0
IT Departments Need to Run Like IT Vendors
Michele Hudnall explains why IT departments should learn how to market their unique contributions to the profitability of the company.
Submitted by: mhudnall on Wed. 05.09.2012
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, IT Management
Product: Business Service Management, Operations Center
2108
0
IT and the CIO Fast Forward 5 Years - How Will You Get There?
Michele Hudnall explains the importance of IT in driving competitive advantage for a business.
Submitted by: mhudnall on Wed. 05.09.2012
Filed Under:
Cool Solutions, Solution Provider, Technology Partners, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, IT Management
Product: Business Service Management, Operations Center
2201
0
Novell Tech Training Webinar Vol. 34
Attend this month’s Novell Technical Training Webinar for information about anonymous incident reporting, internet management, disaster recovery tools and identity management roles in education.
Submitted by: GroupLink1 on Wed. 05.09.2012
Filed Under:
GroupWise Cool Solutions, Identity & Security Management Cool Solutions, Cool Solutions
Topic: 3rd Party Products, Administration, Archive, Backup/Restore, Business Service Management, Disaster Recovery, Emerging Technologies, Especially for School Administrators, Identity & Security Management, Partners, software appliances, User Management
Product: GroupWise, Identity Manager
2080
0
Operations Center - Tuning the JVM
Operations Center is built on Java and therefore requires some attention to configuration of the Java Virtual Machine (JVM). One of the nice features of the JVM is specifically around memory management...
Submitted by: tisenberg on Thu. 04.12.2012
Filed Under:
Cool Solutions, Cool Blogs: Official Novell Bloggers, Business Service Management Cool Solutions
Topic: Business Service Management
Product: Business Service Management, Operations Center
0