IT Management | Novell User Communities

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0 IT and ROI - Oil & Water!

Can cloud computing break the tension? Or will it bring increased chaos?

CIO Magazine published a nice article this week, “8 Ways to Measure Cloud ROI” http://www.cio.com/article/595179/8_Ways_to_Measur... , which prompted some age old thinking about the laziness in IT to quantify business value and contribution to the top line over the the bottom line through cost reductions. I say lazy over inability because there is capability, it requires “work” over “playing” with new technology toys. Why would I want to create my own “report card”, unraveling the “IT Hero Cape” to just an ordinary Joe? Business Service Management – threat or Super Hero Maker?......read on.....

Submitted by: mhudnall on Fri. 05.28.2010
Filed Under: Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center, Business Service Management Cool Solutions
Topic: Business Service Management, IT Management
Product: Business Service Management

blog

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0 IT Silos to Services! Business Service Management

Have you ever wondered just what is Business Service Management? The BSM Bloggers will blog here on a variety of themes within the broader BSM topic from technology, to best practices, tips and tricks and market trends. Let's start by just saying it is about moving from technology silo's to services. How many of you have seen a server go "red" and immediately looked at the phone and determined priority of the incident by how fast the phone rang and on how many lines? It's ok to admit it....I have!

Submitted by: mhudnall on Fri. 04.30.2010
Filed Under: Cool Solutions, Solution Provider, Technology Partners, Cool Blogs: Official Novell Bloggers, Data Center
Topic: Business Service Management, IT Management
Product: Business Service Management

tool

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2 Novell Remote Manager Command-Line Interface

Java Command-line utility that can send and receive HTTP commands to Novell Remote Manager (NoRM) .

Submitted by: cdrew on Fri. 04.16.2010
Filed Under: Collaboration Cool Solutions, Cool Solutions, Open Enterprise Server Cool Solutions, All Tech, All the Time
Topic: All-Tech OES, Configuration, Health Reports, IT Management, Java, Monitoring, NetWare, Scripting, Troubleshooting
Product: NetWare, Open Enterprise Server

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1 Novell Support Advisor (NSA) 0.2 Beta Release 30 January 2009

Novell Technical Services is pleased to announce the availability of the Novell Support Advisor (Beta Release). This version now includes client support for SUSE Linux Enterprise Server 10 SP3 (or later) and OpenSUSE 10.3 (later). Additionally, the Support Advisor Beta includes authentication support for Novell Customer Center (NCC) and automated Support Diagnostic Pattern (SPD) deployment capabilities.

Submitted by: rblood on Mon. 02.02.2009
Filed Under: GroupWise Cool Solutions, Identity & Security Management Cool Solutions, SUSE Linux Enterprise Cool Solutions, Collaboration Cool Solutions, ZENworks Cool Solutions, Cool Solutions, Vibe Cool Solutions
Topic: IT Management, Technical Information Document (TID), Tips for Administrators, Tools and Utilities