Filtered Index

In this webcast recording, Lesa Myers of Donoma Software covers Unify 8 for GroupWise. Unify offers GroupWise customers who use the industry leading Cisco phone solution the ability to enjoy voicemail integrated into GroupWise.

Voicemail is accessible anywhere GroupWise is accessible, with the stability, security, and ease of use of the familiar GroupWise interface. With Unify, users can handle their voicemail just like a GroupWise message, even on a Blackberry, an Android, or other smart-device connected to GroupWise. Are your clients being pressured to leave GroupWise because users think only Microsoft offers integrated messaging?

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In this 45:23 webcast recording, the End-User Computing Team shared about the newest component of the Novell Endpoint Management solution family, Novell Service Desk.

Based on Information Technology Infrastructure Library (ITIL) best practices, Novell Service Desk can help Novell partners provide high-quality managed services and align customers' IT with the organization's business goals; ultimately increasing customers' profitability and improving productivity and success.

Jacques Sauve of Adaris Technologies, a Novell partner, highlighted the opportunities that Novell Service Desk has provided his firm. Jon Giffard, Novell Product Manager, and Mark Taylor, EUC Channel Lead, will help you understand how Novell Service Desk can assist in establishing best practices for managing incidents and support requests.

You will also learn how to:

• Generate new streams of licensing and support services revenue
• Increase Novell® ZENworks business opportunities
• Expand Managed Services Provider(MSP) - based service desk solutions for Small Medium Enterprises (SME) customers

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Novell Vibe Cloud launched today. The End-User Computing Enablement Team now offers two Vibe Cloud groups on which these Field Memos are mirrored.

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Dear Novell Partner or Employee:

The Americas End-User Computing Leadership Team is proud to sponsor the ZEN Den, a bi-weekly webcast for the entire EUC team. This call is held in an informal style, presented by the Americas Endpoint Management TSS (Technical Sales Specialist) Team. The structure of the webcasts is informative, interactive, collaborative, and the results are actionable topics and messages that we as Novell partners and employees can take to our customers. We look forward to you joining us on Mondays at 3:00 PM Eastern Time!

Read on for the complete schedule and to view past recordings.

-Novell Americas Endpoint Management TSS Team

In this 38:25 webcast recording, Patrick Hynes tells you how to use the end of general support of ZEN 7 as a door opener for discussions about Novell's wholly relevant and deal-winning ZEN 11.

Topics Covered:

• Quick Review Using Photos - Where is Novell in Endpoint Mgmt?
• Farewell to ZENworks 7 - Answering Objections, Opening Doors, New Bundles, Roadmap
• Release the Hounds! - It's Time To Attack, Show Our Pride & Passion, We're Very Competitive
• ZEN Den - Looking Forward

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Randal speaks to the Novell Conferencing team about the recent announcement to discontinue Conferencing.

Listen for:

• how to approach Conferencing customers regarding the impact
• the plans to integrate other conferencing solutions with Novell collaboration products
• whether or not you should continue to use Conferencing as a sales tool

Read more for the link to this resource.