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Freshly updated for ZENworks 7. While Microsoft has put their security hat on and supplied a firewall with XP service pack 2, in their infinite wisdom they didn't include the ports required for the ZENworks Remote Managment Agent to work. I've created two very simple AXT files that will sort out your network woes.

This seems very obvious, but it is one of those irritatingly obvious things that can slip past the radar as you can be convinced it is something else causing the problem. Hope this helps someone else.

This seems very obvious, but it is one of those irritatingly obvious things that can slip past the radar as you can be convinced it is something else causing the problem. Hope this helps someone else.

Freshly updated with new ideas. Tony K. is looking for a slick way to display something interesting or helpful instead of a black screen when you are doing remote control work (like upgrading) on a workstation and need to lock the keyboard. Apparently the blank screen confuses some users, and causes them to turn off the PC, which leaves you in a real bind.

Here's a new tip from Novell Support that explains how to use the Remote Control option in the gnome-control-center and the Terminal Server client.

If you love using Windows "START,RUN..." or if you want to make starting a remote control or view session easy for your support guys this might be something for you.