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Are you ready to ratchet up the emotional appeal of your sales pitch? Use these techniques to hone a technique that blends facts and figures with emotional intelligence.

Firms that are constantly beset by petty problems such as ongoing conflict, power struggles, disagreements, and drama may actually be imperiling their own existence. Although these daily annoyances may seem trivial, they can accumulate over time to create a problem that is potentially serious – and that may imperil your firm’s ability to function properly in times of crisis.

Is your organizational culture dysfunctional? Is your team toxic? Use this checklist to assess the health of your team’s working dynamic.

Could you use a brief refresher course in the basics of real-world networking? Use these easy networking techniques to create and sustain the kind of solid business relationships that can help see your firm through the current economic storm.

Este documento visa ajudar a configurar uma estação de trabalho como laboratório do produto ZENworks Endpoint Security. Dessa forma, é possível testar as funcionalidades do produto sem que se tenha que configurar todo um ambiente de testes com servidores e estações.

It is inevitable that even the most customer-focused reseller will occasionally encounter the type of buyer that makes "customer satisfaction" nearly impossible to achieve. What should you do when you run across an impossible–to–please client? Use these tips to help make the best of a tough situation.

Ask ten people to name the qualities that make the perfect boss, and you're likely to get ten drastically different answers. Employees' perceptions about leadership are highly subjective, and often, it's difficult to put a finger on the attributes and characteristics that separate a good manager from a substandard one.

Are you a responsive manager? Use this checklist to figure out where you stand—and how you may be able to improve.