Blog Entry

Submitted by dlythgoe on 21 May 2010 - 9:56am.

Do you know if any SRs were opened on these specific issues?

Here is what I know for each of them, but your best resolution is to open an SR and get a defect logged.

1) Running multiple POA's on Linux no easy way to do this now in the gwha.conf.

We did not make any specific changes for this in 8.0.2. You can run multiple POAs on Linux and we are not aware of any problems. It does require that it is configured to copy over at every node.

2) The Groupwise client does not install correctly using Groupwise.msi (msiexec /i "groupwise.msi /qb). There are mapi issues. This does not make it easy for enterprise rollouts.

We have made changes to the install - most of them in 8.0.1 HP1. The real issue is un-installing GW7. Our install did not always lay down images in all of the right places and so upgrading from 7 to 8 has had its challenges depending upon the platform. We also changed many of the locations where GW8 is now installed to more standard Windows paths. Windows XP is still the most successful platform to upgrade.

3) We are seeing alot of D107, D124, and deinitialization errors in the clients.

We have addressed several D107 and D124 errors. Many of them have to do with Shared folders or Shared Address Books. The deinitialization errors are simply crashes and non-clean exits of the client. We have tracked down and resolved several of those as well. There were two, in particular, that several of our customers were seeing.

4) We are seeing a much higher utilization on the Groupwise servers after the clients upgrade to the 8.x clients

We have been watching this as we have received a few reports of higher client/server traffic and overall performance of the 8.0.2 code. Some of these are attributable to new features and functionality and are expected in some cases. However, we have made some changes to improve both of these areas - client/server traffic - especially on start-up of the client AND performance of the POAs. Not sure yet if these changes will be as significant as we hope. Still finalization a few test passes and our internal roll out with a more expected load will give us a better indication.

Hope that helps.

Dean

Submitted by dlythgoe on 1 June 2010 - 6:52pm.

Thank you for reporting this through my blog. Your best option for a solution, however, is to report these through NTS and to have an SR# assigned.

If I understand the issue: The first issue - Open Attachment/View was a design change made in GroupWise 8. We are not planning on adding this option back to the Windows Client. We found that very seldom, if ever, did users ever change this. Upgrading to GW8 would remember their current setting and would continue to function as it always has for that user. You can still access all of the functionality by either of these options:

- single click = view in GroupWise
- double click = open in native application
- right-click = still have all options

The second issue - recurrent events. I may need some additional details in order for us to understand exactly the experience that is causing problems...A few questions:

1. Personal Appointments or Group Appointments?
2. What are you editing? Subjects, Message Body, Distribution lists?
3. When you say 'confirmation info' do you mean attachments?

I am not recalling a change to this behavior between 7.0.x and 8, so may need to be enlightened.

Dean

Submitted by dlythgoe on 7 June 2010 - 9:20am.

We will provide iPad support in a couple of different ways.

1. First/best way is through Novell DataSynchronizer - using the native applications on the device. We are testing this configuration now while we are developing the Mobility technology.

2. As part of Ascot, we are investigating expanding our webaccess templates to provide full functionality capability on the iPad and other tablet devices. The simple templates are obviously not enough and the current set of WebAccess templates have their limitations because of the interaction required for the iPad - like single-click vs double-click.

Hope that helps...

Dean