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Remove all administrator rights from your help desk staff and junior administrators. Use eControl to securely delegate user account management tasks in Novell, Microsoft and mixed Active Directory, Exchange, eDirectory and GroupWise systems -- NO Rights required and NO access to iManager, ConsoleOne, Microsoft Management Console or Custom Task Pads.
Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don't even think of calling Support if you try something and it blows up).
It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.