March 2008
Features
- Tech Talk 01 Get ready for a new release of GroupWise. Wanna busy search a client's calendar? Go for it. Want more panels on your home view? Track a couple of Web sites in your home view too. Take your pick of these and many more new features in the next release of GroupWise.
- Tech Talk 02 Upgrading from NetWare to the next generation of technology doesn't have to be painful—or costly. Take advantage of all the benefits Open Enterprise Server 2 offers for less and without the pain of retraining your staff. See how this migration path stacks up against moving to the big unknown—Windows Server 2008.
- Tech Talk 03 Try it just once and it'll be the last time you'll want to call support. It's faster, cheaper and unlimited. See how this new support option is going to change the way you want support from Novell.
- Tech Talk 04 Does your enterprise have legacy systems that won't talk to other computers? The hotel industry had that problem-until Novell stepped in. Now, using code that Novell open sourced, the hotel industry can use identity management solutions-on their legacy systems! See how you can teach your old systems to talk.
- Tech Talk 05 The word spin can have a negative connotation—unless it's PlateSpin. Read how Novell's acquisition of Toronto-based PlateSpin is going to give your data center several positive benefits. If you want your data center tasks to manage themselves, welcome to the new Novell technology from PlateSpin.
- Tech Talk 06 For beginners, databases can be frightening. But with a little help in building effective forms, you'll be on your way to populating a database that can almost take care of itself. See how here in our OpenOffice.org series cover the database application included in the free office suite.
- Tech Talk 07 If you're like most companies, your end users' teams are comprised of people across the globe. Yet they want to feel like their teammates are just down the hall. Enter Sitescape. It's now a part of Novell and provides the engine to the new Novell Teaming + Conferencing products. Find out how this recent acquisition benefits you.
Connection Magazine March full .pdf
Departments
- Proof Point Toll Brothers, the leading builder of luxury homes in the U.S., had issues. One was managing desktops across 300 locations, including construction site trailers across 22 states. Keeping them in standard, working order was quite a problem. See how Novell automated that, increased the security of sensitive financial data, and much more.
- Trend Talk Are you up on your backups? Are you a synthetic backer upper? What about your recovery objectives? How will you recover after the crisis strikes? Learn what types of backup and recovery procedures are available, so when the crisis strikes, you'll be up on your backups and know just how to recover.
- Laura Chappell Analysis Session: TCP Connection Loss
Personal
Overdrive
Hold on! The new
release of GroupWise will
put your people into overdrive
Tech Talk 1 Ken Baker
Contact Currency
For many knowledge workers, their contacts are like currency. The increased value that people place on their contacts has motivated a shift from the address book concept in GroupWise to a contact management perspective in the solution's next version. It sports a whole new look and feel, with quick searches across all contact folders and an enhanced user interface. It also simplifies the process of managing business contacts and personal contacts with multiple phone numbers and IM addresses.
The new product version provides a lot of flexibility in displaying contacts, including a new business card presentation option. With a quick double click, you can use the whole screen to show your contact information. It's easy to resize the window, drag and drop information, and change the view. The History tab on a contact also allows you to quickly view all e-mails, appointments or tasks associated with that contact. And to help you better manage the personal aspect of your relationships, you can associate contacts with birthdays, anniversaries and other calendar information. There are also hundreds of other fields for things like children's names, hobbies and interests.
The contact management capability greatly extends what you can do with your contact information. You can click on View Map and automatically access a Google map based on the contact's address. You can associate contacts with jpg or bmp photos, which is nice if you are good at remembering faces, but terrible with names. And, when displaying your contacts in business card mode, you get a quick overview of contacts including photos and other key information.
(See Figure Contacts!.)
One of the most powerful new features added to contact management deals with notes. For example, while you're on the phone with one of your contacts you can bring up their contact view and enter notes about the conversation. The notes you make are linked to the time and date you entered them. This makes it easy to maintain and review your history with this contact. You can also look at your calendar, quickly see all the contacts you talked to on a specific date and easily bring up notes on those conversations.
Another productivity enhancer associated with contact management deals with the solution's calendar subscribe and publish capability. If one of your external contacts has published free/busy search information, you can associate the URL with that contact. Every time you need to set up a meeting that involves that contact, free/busy searches will automatically check that contact's published calendar and integrate it into your search results.
Personal Project Management
IT managers and users have placed high importance on task management in GroupWise. Because of this, Novell has enhanced some task management features in the next version of GroupWise to provide a more powerful set of tools to help people be more effective.
A subtle indicator of these changes is the renaming of checklists to tasks, but the enhancements go well beyond semantics. While it shouldn't be viewed as a full project management tool, GroupWise provides a significant step up in enabling you to manage your personal to-do items.
Integrated checklists and tasks, subtasks, and percent complete graphical indicators are a few of the things that take the next GroupWise to a whole new level. These capabilities—combined with the ability to nest tasks within other tasks—are what give the newest version of GroupWise the feel of a personal project manager.
You can prioritize tasks, show all the steps needed to complete a project, drag e-mails into tasks, and apply categories to tasks and associated e-mails. You can assign colors to categories to more easily find and access items related to certain tasks. You can also sort tasks by due date or apply various filters to display tasks that meet certain criteria. These enhancements let users manage tasks, and the items related to those tasks, in more flexible and productivity-enhancing ways than ever before.
Elevating Personal Productivity
While GroupWise has always led with the Windows client, a major focus of this release has been to draw closer to client parity. In fact, Novell has come a long way in making GroupWise a personal productivity dashboard that delivers a rich user experience whether you're on Windows, Linux, Mac or the Web.
The WebAccess client has been improved with an updated look and feel. Its enhancements include scrollable lists, improved contact management, multiple calendars, drag-and-drop appointments, HTML message editing, auto-save, spell checking, quick filter, dynamic time-zone detection and a host of others.(See Figure WebAccess!.)
The enhancements to the Linux and Mac clients are equally impressive. These clients have not only achieved functional parity with the GroupWise 7 Windows client, but they also enjoy all the benefits of the home view and Web panels, navigation bar, multiple calendars, POP/IMAP/NNTP support, appointment notification, find filters, auto-save and more.
The bottom line is that a lot of innovative changes are coming in the next release of GroupWise. These enhancements will help you and your users elevate the way you manage your work and life, boost your ability to get things done and ultimately drive your achievement and success. In short, GroupWise, now more than ever, empowers users to put personal productivity and efficiency into maximum overdrive. Figure 3
Figure 1
Figure Discussion
Figure 2
Figure Contact
Figure 3
Figure WebAccess











