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March 2008


Have No Fear, We Are Here

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Tech Talk 3 by Cheryl Walton

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Easy Does It

While you're visiting the Novell Customer Center, be sure to check out some of the many features Novell Technical Services has added to make managing your product entitlements easier. Novell has completely integrated Novell Customer Center portal capabilities, making this secure, easy-to-use interface your go-to place for a comprehensive view of information about your Novell products. The portal now features:

  • revised product and product subscription pages that give you quick access to activation codes, media downloads, patches, updates and much more
  • a single, comprehensive view of all products you have registered, which makes it simple to find upgrade and maintenance-protection products
  • updated navigation and order tracking capabilities that make it easy to find purchase information.

The Novell Customer Center portal also offers access to a complete order history of your products, easy-to-use tools for quick downloads, and role-based access control that enables you to delegate tasks without revealing information about your products and services that you'd rather not. For more information about the Novell Customer Center and how it can help you lower costs, minimize complexity and manage risks, visit

There-for-You Support

With the inherent complexity of today's computing environments, you need to know that support will always be there for you.

The new Novell VLA maintenance and partner support programs—and exciting new Novell technologies and tools—eliminate

guesswork about support availability and give you peace of mind. After all, immediate access to a certified Novell support engineer is only a click away.

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