March 2008
Features
- Tech Talk 01 Get ready for a new release of GroupWise. Wanna busy search a client's calendar? Go for it. Want more panels on your home view? Track a couple of Web sites in your home view too. Take your pick of these and many more new features in the next release of GroupWise.
- Tech Talk 02 Upgrading from NetWare to the next generation of technology doesn't have to be painful—or costly. Take advantage of all the benefits Open Enterprise Server 2 offers for less and without the pain of retraining your staff. See how this migration path stacks up against moving to the big unknown—Windows Server 2008.
- Tech Talk 03 Try it just once and it'll be the last time you'll want to call support. It's faster, cheaper and unlimited. See how this new support option is going to change the way you want support from Novell.
- Tech Talk 04 Does your enterprise have legacy systems that won't talk to other computers? The hotel industry had that problem-until Novell stepped in. Now, using code that Novell open sourced, the hotel industry can use identity management solutions-on their legacy systems! See how you can teach your old systems to talk.
- Tech Talk 05 The word spin can have a negative connotation—unless it's PlateSpin. Read how Novell's acquisition of Toronto-based PlateSpin is going to give your data center several positive benefits. If you want your data center tasks to manage themselves, welcome to the new Novell technology from PlateSpin.
- Tech Talk 06 For beginners, databases can be frightening. But with a little help in building effective forms, you'll be on your way to populating a database that can almost take care of itself. See how here in our OpenOffice.org series cover the database application included in the free office suite.
- Tech Talk 07 If you're like most companies, your end users' teams are comprised of people across the globe. Yet they want to feel like their teammates are just down the hall. Enter Sitescape. It's now a part of Novell and provides the engine to the new Novell Teaming + Conferencing products. Find out how this recent acquisition benefits you.
Connection Magazine March full .pdf
Departments
- Proof Point Toll Brothers, the leading builder of luxury homes in the U.S., had issues. One was managing desktops across 300 locations, including construction site trailers across 22 states. Keeping them in standard, working order was quite a problem. See how Novell automated that, increased the security of sensitive financial data, and much more.
- Trend Talk Are you up on your backups? Are you a synthetic backer upper? What about your recovery objectives? How will you recover after the crisis strikes? Learn what types of backup and recovery procedures are available, so when the crisis strikes, you'll be up on your backups and know just how to recover.
- Laura Chappell Analysis Session: TCP Connection Loss
Here,
There, Everywhere
Making Collaboration Transparent
Tech Talk 7 by Ken Baker
A Unified Communications Pioneer
Although Novell can be considered a relatively new player in the Unified Communications arena, the company was a pioneer and leader in collaboration long before the term “Unified Communications” gained currency. Since it was launched, NetWare revolutionized collaboration with its file sharing and print sharing capabilities for workgroups using Local Area Networks. These capabilities—along with many other collaboration-enhancing innovations—continue in Novell Open Enterprise Server today. While e-mail was still in its infancy, Novell offered its Message Handling Service, an open standard technology that facilitated the development of e-mail-enabled applications. With the WordPerfect merger, Novell bolstered its communications and collaboration offerings with GroupWise. A few years ago, Novell added secure, enterprise Instant Messaging to the mix. And with GroupWise Mobile Server, Novell made e-mail, calendaring, contact management and task management available to mobile users on hundreds of devices. The recent release of Novell Teaming + Conferencing—with its team workspaces, enterprise social networking and collaboration tools such as wikis and blogs, online meetings and instant messaging—represented a big step forward for Novell in its broad, Unified Communications strategy.
By acquiring SiteScape and the technology for Novell Teaming + Conferencing, Novell can take even bigger and broader strides in carrying out its plans for Unified Communications. In responding to questions regarding these plans, Novell talked about the key Unified Communications components it currently provides, such as e-mail, instant messaging, mobile collaboration, team workspaces, online meetings and office productivity applications. And, ownership of the teaming and real-time conferencing technology will enable it to further extend and integrate these solutions.
Though some of these integration plans are still on the drawing board, Novell has made great strides in integrating its team workspaces, conferencing tools and social software. In fact, an analyst being briefed on the SiteScape acquisition indicated that in this area of integration and presence, Novell has a significant lead over other vendors competing in the space.
In discussing its plans for Unified Communications, Novell indicated that some of the additional capabilities it is working to provide include the integration of voice mail, PBX and fax with e-mail; video conferencing; workflow integration with business applications; open unified communications APIs and presence integration among all these different components. As Novell leverages its lead in integrated team workspaces, continues to enhance its current product set and builds out other critical Unified Communications components, customers will be able to make quantum leaps in employee effectiveness, team productivity and organizational success. (See Figure 4.)
An Openly Different Strategy
In addition to its lead in the area of “integrated presence,” another key element that differentiates Novell from other vendors in the Unified Communications market is a focus on delivering more flexible and interoperable solutions. With Novell Teaming + Conferencing and GroupWise playing a central role in this area, the acquisition of SiteScape makes it even easier for Novell to ensure the delivery of robust and interoperable Unified Communications solutions.
In fact, this acquisition represents further proof of Novell's commitment to delivering innovative and flexible collaboration solutions, and not just for its current customers. Even if you don't own Novell products yet, you now have an alternative for team productivity based on open standards and open source—one you can count on for the long term.
Much of the innovation and interoperability to come in this space will be driven by the ICEcore open source project, to which Novell and SiteScape have been contributors. As part of the SiteScape acquisition, Novell will now sponsor the ICEcore open source project, actively contributing to the project and fostering community participation to drive collaboration innovation forward.
Mark Levitt, program vice president for Collaborative Computing and the Enterprise Workplace at IDC talked about how the SiteScape acquisition and the interoperable nature of the combined technology offerings benefit customers. He said, "Enterprise and SMB customers are looking for solutions that combine real-time messaging, conferencing and IP voice calling along with online workspaces, social networking, blogs and wikis to improve team and enterprise productivity and innovation. Solutions that combine team collaboration and UC like those offered by the combined Novell-SiteScape, which are based around open source for rapid innovation and open standards for interoperability and platform flexibility, represent the next major step forward for business collaboration.”
Conclusion
The bottom line is that existing Novell technologies—strengthened by the acquisition of SiteScape—set the stage to deliver a much richer set of innovative and interoperable tools to help you achieve your Unified Communications objectives. A major part of that goal is to preserve your ability to choose the Unified Communications components you need from the vendors with whom you want to do business. An equally important goal is to push the tools and supporting technology into the background, so you and your users can focus on what you need to communicate rather than how you'll have to do it. When Unified Communications is fully realized, you'll simply be presented with the best ways to communicate with the right people at the right time. In other words, you'll have the freedom to focus on the end rather than the means.
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