Novell Consulting: Resource Management

Over the past few decades, large organizations have accumulated a plethora of systems, software and data. Managing this growing and complex tangle has become increasingly costly. In an era of intense cost cutting, reducing IT infrastructure costs has become a business imperative. But this isn't easy when service demands are rising and IT departments are under pressure to implement new systems that support strategic business initiatives. Viruses, hackers, compliance issues, theft and user error also take their toll. Given these circumstances, resource management is more critical than ever.

How Novell Consulting Can Help

Novell Consulting resource management solutions help you tackle these challenges. Our consultants help you gain an understanding of your current resources and management processes, create an actionable roadmap and accelerate the implementation of a consolidated management infrastructure. This helps you manage diverse systems, leverage your investments and reduce IT complexity and operating costs while aligning IT infrastructure and business-critical success factors. With Novell Consulting, you can achieve the following:

Lifecycle Management of IT Assets

• Automate routine server management and administrative tasks
• Track device location and utilization to meet corporate-asset tracking requirements

Reduced Cost of Ownership

• Automatically configure and update thousands of workstations, all from a single, remote location
• Use policy-based automation to provide application and resource provisioning based on user and resource identities
• Provide personality migration so personal desktop and application settings can be fully restored with minimal end-user disruption
• Dynamically provision resources across different types of mobile and stationary devices
• Adjust application and service delivery based on device capabilities and connection type

A Secure, Stable IT Environment

• Deploy fully automated cross-platform patch management technology
• Deliver an architecture that protects even remote users
• Employ dynamic reporting that allows administrators to have full visibility regarding vulnerability assessment and compliance

Improved Compliance

• Track licensing details
• Demonstrate proof of ownership
• Implement an ongoing compliance program

Solutions and Services

The Novell Consulting team delivers the following solutions, among others, to customers needing to address resource-management issues:

• Enterprise Desktop Management
• ZENworks Resource Management
• ZENworks for ATMs
• ZENworks Review and Health Check
• Asset and License Management
• Enterprise Application Management (Including Application Packaging)
• Information Technology Infrastructure Library (ITIL) Process Management (Configuration, Application and Release Management)
• Linux Management
• Patch Management