Business Service Management
Our architects and strategists will create a” Starter Implementation Plan” and offer architectural recommendations to help your organization implement your Business Service management solution. The final deliverable—a production-ready implementation of Novell Operations Center - is designed to deliver maximum initial ROI in a short time frame. Typically customers focus on one the following three areas of Business Service Management, creating a a solid foundation upon which to build in the future:
Deliver quality with Service Monitoring
We can help you increase service quality and decrease downtime by providing a correlated, real time, single pane of glass view into the monitoring and security data for your most critical business services and applications.
Meet Compliance Standards with Service Mapping
We can help you build a live view of your entire IT infrastructure, giving you real-time insight into your most critical business services and applications.
Communicate Service Quality with confidence and reliability with Service Measuring
We can enhance your ability to measure and communicate the service level information for your most critical business services so you can make smarter decisions day-to-day.
Why Novell IT Consulting?
Learn more about the benefits of engaging Novell or one of our trusted partners.
Why Novell IT Consulting? Learn more +
The Novell Unified Delivery Process ensures that our solutions are delivered on time and within budget. Learn more +
General Consulting Offerings:
Delivery Excellence Reviews
Delivery Excellence Reviews will help you make sure your Novell solution does exactly what you need it to: deliver measurable value effectively and quickly. Learn more +
One Week Consulting
Pre-purchase consulting resources to secure staff augmentation for time-sensitive and critical projects. Improve resource planning by securing and paying for the resources you know you'll need later. Learn more +
Consulting Custom Developer
If you need custom code and drivers developed or updated for your Novell solution, we've got the answer for you. Find out more +