Password Management

Engagement Details

Password Self-Service

Sometimes a simple answer can be both elegant and easy. That’s what Password Self-Service provides. Using the Identity Manager User Application, Password Self-Service delivers:

• Self-service password reset—The task of password administration is passed to individuals rather than IT staff
• Password synchronization—Changed passwords are synchronized to connected systems via Novell Identity Manager

Password management framework

If you like the benefits Password Self-Service provides but need more depth and flexibility, Novell Services can help. Password Management Framework builds a more robust, comprehensive and customizable solution than Password Self-Service. A customized Password Management Framework capability has all the benefit of Password Self-Service, but also:

• Enables extensive customization for capabilities and the user interface to create a seamless user experience
• Adds new capabilities such as password dictionary checking, on-the-fly validation, and extensive password reset options
• Builds upon your existing Novell Identity Manager integrations for a quick and easy deployment
• Provides Service Center (helpdesk) tools to assist your front-line support with password resets

Identity Manager Client Login Extensions

Web-based Password Self-Service is a great solution, but can lead to challenges if users cannot authenticate to their workstation and launch a browser. This is where Client Login Extensions included with Novell Identity Manager 3.6 can help. This basic desktop-based, password self-service capability for Novell GINA and Microsoft GINA provides:

• A "Forgot Your Password" link to the Novell or Microsoft desktop login
• A secure browser that enables password reset using challenge/response questions

Customized Client Login Extensions

Integrating passwords to allow desktop access and password reset is a smart security feature, but often results in increased calls to your helpdesk as passwords expire or are forgotten. However, with Customized Client Login Extensions, you can tailor your users' experience to reduce calls. Custom­ized Client Login Extensions expand the basic desktop-based password self-service capabilities with:

• Bad password detection that prompts users to change their password before they run out of failed login attempts
• Expired password notification that prompts corrective actions to reduce calls to your IT staff
• "Forced challenge response enrollment of users" that decreases calls for password resets

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