A Bit About Susan
Susan is a partner in the company that produces Novell Cool Solutions. She was one of the founding fathers (uh, mothers) of Cool Solutions in 1996, and has steered its development from a GroupWise enduser web magazine to a thriving web community beloved by Novell customers worldwide. You may contact her here.
The Complete Works of Susan
04 Jan 2006
The Mystery of the Disappearing Email
Dena S. has a mystery on her hands. Her email keeps vanishing from her mailbox, without any apparent reason. Come see what might make this happen, and how to fix it. Freshly updated with other ideas.
13 Dec 2005
The Downsides of Deleting a Shared Folder
Being the owner of a Shared Folder is a little like being the owner of a puppy. It's fun, but it comes with some downsides. Most notably: you can really make people cranky if you delete a folder you shared with them. Here are some gotchas you should be aware of, so you can be a responsible Shared Folder owner. OPEN CALL: If you have anything to add to this, we'd love to hear from you.
28 Sep 2005
Sorting out Sorting in GroupWise 7
We've received a few questions about sorting and thought it would be good to clear things up. We've add the suggestions sent in for our Sorting Contest, as well. Thanks to everyone who submitted entries.
30 Mar 2005
Eight Cool Years
Novell Cool Solutions celebrated its eighth anniversary on 15 December 2005 and conducted a People's Choice competition to honor the people who made the stuff that made us famous. Come see the top three nominees, and cast your vote for (or write in) your personal favorite. Five lucky vote-casters will receive 100 WebWise Rewards points.
11 May 2001
The Ins and Outs of GroupWise Passwords
Password Management is an important matter for anyone who has ever sent a confidential, private, or sensitive piece of info through email. (Which is pretty much everyone, judging from your letters.) Come get the scoops on how to protect yourself from cretins.
27 Apr 2001
Capturing Incoming Addresses in your GW Address Book
Come see how all of the email addresses from your incoming mail are automatically saved for you in the Frequent Contacts Address Book.
08 Feb 2001
The Truth About the "i" in Busy Search
Mike Z. (among others) wrote: "What does the "i" stand for when in a busy search?" Since this is such a useful feature, we thought we'd spend a little time with it. (We were impressed Mike knew it was an "i." Several people have thought it was an upside-down exclamation point, a most perplexing icon in this context.) Here's the deal:
07 Apr 2000
Turning Off Wildcard Addressing
Want to keep your users from sending spam mail to everyone in the GroupWise address book? Read on...
03 Jun 1999
A Grass Roots Strategy for Upgrading or Migrating to GroupWise 5
Hhere are some thoughts on persuading the powers-that-be in your company to upgrade (move from an older version of GroupWise) or migrate (move from another e-mail product) to GroupWise 5.
03 Jun 1999
On the Internet
Wondering how to use your high-powered GroupWise Client to send messages to people on the Internet? Wondering how your little Mailbox fits together with SMTP, POP3, LDAP, IMAP, and all of those other four-letter words? You're not alone. This is a burning issue with our readers, who are, after all, the type of people who want to get the most bang, as our marketers say, for their buck. And who, naturally, want to use GroupWise as their vehicle on the information highway. So pull up a chair and let's chat for a few minutes about GroupWise 5.2 on the Internet.
02 Jun 1999
So you've heard about GroupWise rules, but aside from the little sample one you created in training, you haven't really used them for anything. Maybe you think they're for other people: the kind who can successfully program their VCR to tape Seinfeld without any commercials. Maybe you think they are an unnecessary luxury, like a 3.8 liter engine with platinum-tipped plugs. Maybe you just (be honest) forgot about them altogether, and wonder, uneasily, what you've been doing the hard way that you could have been doing with rules. Well, here's a perfect chance to get on the train. Here are four interesting problems you've sent in, all of which can be solved using Rules, Find, and other assorted power tools, in creative ways.
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