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Password Self-Service Q&A

Novell Cool Solutions: Feature
By Brett Berger

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Posted: 22 Jun 2005
 

Q1: Is Password Self-service automatically included with NetWare 6.5 SP3 or eDirectory 8.7.3.6?

Brett: No. Password Self-Service is NOT installed automatically with anything.

Q2: Do l need to install it separately?

Brett: You can download it from http://download.novell.com - You will be looking for "Password Management 2.0.2 for Novell eDirectory for iManager 2.x".

A few things to note here: This can be installed on a NetWare 6.5 SP3, if you are still running iManager 2.0.2. On the download page there are install instructions per platform. You cannot install this file on a iManager 2.5 server; it won't allow you to have the Self-Service piece.

Q3: Will installing Password Self-Service impact logins? Do I have to set up clients differently, etc.?

Brett: Installing the Password Self-Service will not impact logins. You will have to create a Password Policy and associate it to a user/container/tree for the users to be able to use the Password Self-Service.

Q4: Do users still have to go to a web-link to reset their password? Or is there an option in the newest client?

Brett: https://ip_address/nps is the page they will need to go to. There is a hint feature in the Novell 4.91 client; however, there is not a challenge response feature in the Novell Client 4.91 yet.

Q5: What happens if you install it on a NetWare 6.5 SP3 server running iManager 2.0.2, then install iManager 2.5? Will the self-service piece still work?

Brett: iManager 2.0.2 uses nps, and the Self-Service portal was written to use some nps/portal pieces. With the release of iManager 2.5, the nps piece has been removed. So if you upgrade to iManager 2.5, will still be able to get into iManager and create password policies, etc. However, the https://ip_address/nps (which is your self-service) no longer functions.

So if you need Password Self-Service and iManager 2.5, then you MUST keep at least one server on iManager 2.0.2 to enable the Web page self-service piece.


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