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Novell Cool Solutions: Feature
By GroupLink

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Posted: 15 Aug 2006

GroupWise Advisor Summit

Are you coming to the GroupWise Advisor Summit August 28th - 30th in Phoenix this year? We will be highlighting our latest eHelpDesk solution. We will also be giving away two iPod Nanos at the Summit, so stop by our booth and enter to win. We'll see you there!

eHelpdesk Version Upgrade

This is a version upgrade release, however there is some additional functionality, shown below. The version upgrades are available to members of our upgrade protection program at no cost. If you are a part of the upgrade protection program you may download the latest eHelpDesk version. If you do not have upgrade protection contact your sales representative today to receive this updated version of eHelpDesk.

Please follow the directions to complete the update; if you have any problems, our support staff would be happy to help. 801.298.9888 x6

New in this release:

  • Ticket font size has been increased for easier reading of tickets
  • You can allow end users to update their own LDAP information
  • Printer friendly view for tickets that need to be printed
  • And much more ...

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