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Success Story: Johnson Matthey, GroupWise, and BorderManager

Novell Cool Solutions: Feature

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Posted: 21 Aug 2007

Johnson Matthey is a specialty chemicals company and leading player in advanced materials technology. Providing products and services to combat pollution, refine precious metals and fine chemicals, the company develops niche products that enhance the quality of life for millions around the world. Founded in 1817, Johnson Matthey has 7,700 employees located in 30 countries and annual revenues of more than USD 4.7 billion.


Effective worldwide collaboration was a challenge for Johnson Mathey. With offices in remote locations such as Haryana where network administrators were in short supply, the IT staff could not provide employees with consistent network upgrades or timely resolution of network issues. In cases of emergency, the company's UK headquarters needed to take charge and remotely control the network, resulting in business disruptions and downtime.

Johnson Matthey needed a solution to provide secure and reliable communication over intranets, extranets and the Internet. The new system needed to ensure authorized access to information and protect its network from both internal and external threats.


Johnson Matthey evaluated various technologies before choosing Novell GroupWise and Novell BorderManager to revamp its collaboration backbone, as well as to address business continuity, remote user access and network security concerns.

With Novell GroupWise, Johnson Matthey established a reliable data exchange and communication solution to cater to its 7,700 employees worldwide. The company uses GroupWise for nearly all of its internal and external communications, including the exchange of critical information and management of time-sensitive documents. Users benefit from access to integrated e-mail, instant messaging and scheduling functions, so they can communicate in real-time.

With the help of Novell BorderManager, Johnson Matthey?s IT staff has increased security with premier firewall and VPN technologies. Remote users now have secure access to network resources, based on their identity. Internet access controls also protect the company's employees from accessing undesirable content.


By implementing Novell GroupWise and Novell BorderManager, Johnson Matthey has created a robust and reliable collaboration network to maintain business continuity. In addition to minimizing downtime, the unified monitoring and management functions of Novell BorderManager have reduced administration time, helping the company realize immediate cost savings.

"Novell GroupWise has created a seamless flow of communication within our organization with faster e-mail access and improved collaboration on ideas and solutions," said Sanjay Samadder, Assistant Manager of IT, Johnson Matthey Catalysts.. "It has greatly simplified network administration and gives our teams secure remote access, regardless of location."

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