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Success Story: Nippon Comsys

Novell Cool Solutions: Feature

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Posted: 26 Sep 2007

Nippon Comsys is a diversified enterprise, with business interests in telecommunications infrastructure services in Japan and overseas, as well as civil engineering services, building construction, and software development. Nippon Comsys employs approximately 8,000 people at three principal locations in Japan.


After moving its Tokyo corporate operations from Shinagawa to Osaki several years ago, Comsys identified a need to rebuild its nationwide communications network. The company upgraded its Asynchronous Transfer Mode (ATM) network to IP-VPN accelerated line speeds and full-mesh interconnections, allowing for centralised management of servers throughout the country.

However, the network upgrade did not address the need for users to access different systems. Most employees had to manage multiple identities and passwords, making it difficult and time-consuming to gain access. At times, changes to access rights when employees moved jobs or left the company caused significant disruption to operations. Delays in the creation of new identities for external consultants and employees of partner firms were also potentially affecting productivity.

Novell Solution

Nippon Comsys began a three-phase project to deliver single sign-on capabilities across its extended network. Comsys first implemented Novell eDirectoryTM as the foundation for authentication. The IT group decided against other single sign-on products as they would require management of users at the server level, introducing additional complexity and inefficiency to the system.

As the foundation for some of the world's largest identity management deployments, Novell eDirectory is a high-end directory service that allows enterprises to manage identities and access rights for employees, customers and partners. For Comsys, Novell eDirectory lays the groundwork for secure identity management solutions, directory service administration, and multiplatform network services.

To build its single sign-on environment, Comsys used Novell Identity Manager to create interfaces between the user management system and various core applications, enabling synchronisation of account information. The company also centralised the management of system passwords.

Comsys also implemented Novell iChain® for secure authorization to Web applications. Novell iChain helps Comsys control the use of digital assets across its extended enterprise.


With a Novell security and identity solution, Comsys has centralized user management with integrated user accounts across systems and unified passwords and access rights. This has both strengthened security and increased user satisfaction.

"Implementing Novell eDirectory has enabled the IT team to maintain accurate user information in our personnel directories," said Haruhiko Fujimoto, General Manager, Internal IT Group of Nippon Comsys. "In this way, the Novell solution greatly simplified administrative processes at Comsys."

Thanks to Novell eDirectory, Novell Identity Manager and Novell iChain, Comsys has also dramatically reduced the man-hours spent on account management, realizing significant cost savings. Novell Identity Manager enables faster changes to user information and access rights, allowing Comsys to set up new employees sooner and with less effort.

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