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Sorting out the ZEN Version Differences

Novell Cool Solutions: Feature

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Posted: 23 Jun 1999
 

Lots of folks have written us lately asking for a succinct list of what's in the different versions of ZENworks. We agree it is a bit confusing, and that will never do. Here's a little bonus article outlining the main differences between the ZENworks Starter Pack, ZENworks 1.1, and the newest version: ZENworks 2.0.

The ZENworks Starter Pack

ZENworks Starter Pack ships as part of NetWare 5, and is available on the Novell web site at www.novell.com/download. ZENworks Starter Pack contains a subset of ZENworks functionality including the following:

Application Management

  • Customized Software Distribution -- Reduces costs and simplifies administration by automatically distributing and customizing software for each user. Ensure that users have the software tools they need to do business.

Workstation Management

  • Directory-enabled Desktop Management -- Policies and profiles ensure that users can roam from one network location to another while securely maintaining their familiar, personalized desktop interface and having access to printers and the applications they require.

ZENworks 1.1

The full ZENworks 1.1 product is available through local resellers for $39 per user (Manufacturer's Suggested Retail Price). It includes the following features:

Application Management

  • Customized Software Distribution - Reduces costs and simplifies administration by automatically distributing and customizing software for each user. Ensure that users have the software tools they need to do business.
  • Self-healing Applications - Users get automatic repair of "broken" applications without having to wait for on site support.
  • Software Metering - Gives businesses the ability to better manage technology resources by automating auditing and metering of NDS-delivered applications.

Workstation Management

  • Directory-enabled Desktop Management -- Policies and profiles ensure that users can roam from one network location to another while securely maintaining their familiar, personalized desktop interface and having access to the applications and network resources they require.
  • Directory-enabled Policies - Users can roam from one PC to another while maintaining their familiar interface and having access to the network resources they require. For network security and efficiency, user login can also be restricted to certain machines through exclusionary policy.
  • Inventory - Helps administrators gain detailed control of their network resources for more proactive management.
  • Centralized Printer Management and Configuration - Users need not configure their printer, even when a new printer is added or the user moves to another PC; instead the network administrator is able to distribute any modifications across the network to the appropriate workstation with one change.

Remote Management

  • Secure Remote Control - Administrators can remotely troubleshoot problems through a secure, easy to navigate solution that is not slowed down by network traffic.
  • Help desk utility - Automation of the first step in the help desk process gives end users quick resolution to problems without having to provide technical information to a help desk professional.

Desktop Y2K Preparation

  • Check 2000 for ZENworks -- A 5-user version of this desktop Y2K assessment tool from Greenwich Mean Time is bundled with ZENworks. Check 2000 for ZENworks identifies and alerts network administrators to potential year 2000-related issues at the desktop and assists them in repairing problems by pushing out manufacturer's recommended solutions or other fixes.

ZENworks 2

ZENworks 2 is expected to ship in mid-1999 and pricing will be announced at that time. ZENworks 2 will include the following enhancements:

Application Management

  • Customized Software Delivery -- enhanced to include:
    • Lights-out Distribution -- For delivering software to workstations where no user is logged in.
    • Criteria-based Distribution -- Automatically checks workstation for pre-defined criteria before installing software.
    • Prompted Macros -- Allows administrators to give users choices about their desktop environments.
    • Pre- and Post- Distribution Scripts -- Allows administrators to to run scripts or invoke actions prior to software distribution.

Workstation Management

  • Directory-enabled Policies - enhanced to include:
    • Extensible Policies -- Administrators can create custom desktop policies and distribute them across the network through integration with NDS.
  • Inventory - enhanced to include:
    • Software Inventory -- In addition to the desktop hardware inventory, administrators can now track software.
  • Standards Support -- DMI 2.0 compliance makes complete hardware and software inventory data available in an SQL database that is ODBC-compliant.
  • Desktop Virus Protection -- New feature! Prevents network problems that might otherwise disrupt user productivity.
  • Reporting - New feature! Helps administrators more effectively control network resources by providing detail on inventories and the success or failure of software delivery for troubleshooting.

Remote Management

  • Secure Remote Control - enhanced to include:
    • Workstation Diagnostics -- Provides administrators with useful workstation information.
    • Remote File Transfer -- Provides administrators the ability to transfer files to or from a target workstation without initiating a full remote control session.
    • Remote Execute -- Provides administrators the ability to remotely execute applications on a target workstation without initiating a full remote control session.
    • Remote View -- Allows an end user to recreate an error that can be viewed by an administrator on a remote console, the administrator need not have keyboard or mouse functionality on the remote workstation.
  • Help-desk Utility - enhanced to include:
    • Trouble Ticket Configuration -- Allows administrators to specify what information will be included.
    • Workstation Hardware Information - Can be viewed by the end user and added to the trouble ticket.


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