Records Retention in a GroupWise Environment - A Follow Up
Novell Cool Solutions: Feature
By Lindsey Johnstone
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Posted: 26 Sep 2002
Records Retention in a GroupWise Environment - A follow up
At BrainShare 2002, I presented a session on this
subject. It was felt at the time that there was an
increasing demand for the "User's Collaboration
Product", with it's inherent protections for
the user's individual security to "open up"
to meet the increasing business demand for an open
records system. Several government concerns and private
businesses are under increasing pressure to "show
on demand" certain kinds of electronic communications
for public scrutiny, as evidenced in the dramatic
increase in the Novell Support Forums of requests
that GroupWise provide this kind of access.
In my session, I presented some of the challenges and the strategies to meet those challenges. What I wasn't able to do at the time was discuss viable solutions, though I did intimate that there were solutions on the horizon. This article will lay out some of the progress made since last March.
The Goal -
A completely invisible to the end user, comprehensive mechanism to record all e-mails, both external and internal, with message flow tracking contained in a database environment that would allow for extensive subject and message text searching and filtering. Additionally, provide a method of extraction that would be readily accessible and allow for Internet access of the records.
Are we there yet? -
Not completely, but there has been some dramatic progress made.
One product, GMB Software's GEM (http://www.gmb.com.au/Products/gem.htm) comes terribly close with their current release to answering the stated goal. In talking with their representatives, the next release will answer almost all of the stated goals, plus GEM provides an additional feature of message analysis for both incoming and outgoing e-mails.
Other developments -
Guinevere2, available now from http://www.gwava.com/ has added archiving capabilities and an Archive viewer for those do not have the requirement for system wide message tracking and retention.
GW-CSU GroupWise Common Signature
Update from Omni Technology Solutions (http://www.omni-ts.com/download_GWCSD.html)
will soon be available to provide a similar archiving
Is that all there is? -
For the moment, yes. But by BrainShare 2003, I hope to present several products from some well-known GroupWise solution providers that will answer the stated goal.
Mr. Lindsey Johnstone
is a CoolSolutions Dot Com Advisory Board Member
and is also a Novell Support Connection System Operator
(SysOp) working the GroupWise forums and is known
to be gooshy about Record Retentions.
Novell Cool Solutions (corporate web communities) are produced by WebWise Solutions. www.webwiseone.com