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Troubleshooting User Move Problems with GroupWise 6

Novell Cool Solutions: Feature
By Greg Wheeler

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Posted: 20 Nov 2002
 

If you need help troubleshooting user move problems, check out this new AppNote that helps you determine exactly where the move is failing and gives you step-by-step instructions on how to fix it.

Here's an excerpt:

User move problems are categorized into two different areas--the admin move and the mail move. Our first objective is to determine where the move is failing. Log into the source post office as a test user and find the user you just moved in the address book. Find out in which post office the address book thinks that user belongs.

If the test user shows up in the target post office, then the admin portion of the move has completed. If the user still shows up as being in the source post office, then we have a problem with the admin portion of the move.

Get the full story here: http://developer.novell.com/research/sections/netsupport/networkts/2002/november/z021101.htm


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