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Implementing a High Availability Web Access Solution with GroupWise 6

Novell Cool Solutions: Feature
By Tay Kratzer

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Posted: 11 Dec 2002

This AppNote describes a high availability Web Access solution that allows GroupWise 6 users to access their e-mail and other collaboration tools via the Web.


  • Introduction
  • WebAccess Problems at ACME
  • Overview of the Solution
  • Configuring Regional and Failover WebAccess Agents
  • Loading the GroupWise WebAccess Agent into Protected Memory
  • Fine Tuning Details
  • Miscellaneous Tips
  • Conclusion

Here's an excerpt:

Accessing the many features of Novell GroupWise via the Web is becoming more and more important in many organizations. By using GroupWise WebAccess, many GroupWise sites are driving down their support costs for remote users, and using WebAccess in portals. With the fuller feature set of the GroupWise 6.x WebAccess clients, some customers--particularly the newest GroupWise customers--have opted to only use the GroupWise WebAccess client.

This new trend is not without some potential pitfalls though. By funneling users through a WebAccess solution, the WebAccess software becomes a single point of failure. Many seasoned GroupWise administrators have struggled to keep their WebAccess solution stable, largely due to abends on the WebAccess Agent, or over-utilization of the WebAccess Agents.

This AppNote is based upon my own experiences in working with customers to resolve these pitfalls. With the advent of the GroupWise 6 WebAccess software, Novell has made significant enhancements that, when used with good design, will eliminate the WebAccess pitfalls of the past. I recommend that you read this document in its entirety. It covers many helpful points about architecture, which you'll need to fully understand in order to adapt the solutions discussed in this document to your own GroupWise system.

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