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Novell Lead Story: Northwestel Chooses Novell Nterprise Solutions to Improve Communication

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Posted: 18 Dec 2003
 

Northwestel Calls on Novell Nterprise to Improve Communication

"Many of our employees work on the road, and it's imperative they remain connected to the office, their colleagues and customers at all times. Now our employees can have 24/7 secure access to their e-mail system no matter where they are - be it in Nunavut, Whitehorse or elsewhere - and that makes all the difference in providing our customers with efficient service and support."

--Ray Wells, Vice President Corporate,
Northwestel

Northwestel, the telecommunications provider for northern British Columbia, the Yukon, Northwest Territories and Nunavut, has selected Novell? Nterprise? solutions to enhance internal communication and increase employee productivity and efficiency levels.

"Novell's Nterprise solutions have definitely had a positive impact on how Northwestel's employees work," said Ray Wells, Vice President Corporate, Northwestel. "Many of our employees work on the road, and it's imperative they remain connected to the office, their colleagues and customers at all times. Now our employees can have 24/7 secure access to their e-mail system no matter where they are - be it in Nunavut, Whitehorse or elsewhere - and that makes all the difference in providing our customers with efficient service and support."

Utilizing Novell GroupWise?, a Novell Nterprise cross-platform collaboration and messaging product, Northwestel's 600 employees now securely communicate and correspond with colleagues and customers from virtually any device, anytime, anywhere. It also allows Northwestel users to work together across all types of networks and operating systems seamlessly. GroupWise also encrypts all of the company's e-mail correspondence and does not contribute to the spread of viruses like other e-mail solutions, allowing employees to remain productive and in touch with customers during recent virus outbreaks.



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